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Location

Leamington Spa, Warwickshire | United Kingdom

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Job description

We are seeking an organised, self-motivated and enthusiastic individual with a positive outlook to driving change. Based at St Mary's Lodge, Leamington Spa, the successful candidate will be a resourceful and flexible team player with the ability to work effectively in engaging others.

Our Leamington site provides an Outpatients service to support Adult Mental Health patients across South Warwickshire.

The role is pivotal in managing the admin support provided on site and key responsibilities will be varied. Duties will include direct line management of admin staff, 1-1 supervisions, appraisals, sickness reporting, leave requests and providing support/guidance, including management and co-ordination of staff rotas and out-patient reception cover and working alongside clinical and admin staff in developing processes to make them more efficient and streamlined.

In addition, the post holder will be responsible for co-ordinating subject access requests (access to records) including chasing and processing responses back from clinical and medical teams.

The Admin Team Co-ordinator will work closely with the Senior Admin Lead and other Band 4 colleagues to support wider cross cover arrangements. This will include supporting the Adult Mental Health admin teams based in Stratford Health Centre, Stratford Upon Avon – working alongside the Stratford based Admin Team Coordinator, covering sickness and AL. The post holder will need to be able to work collaboratively with admin colleagues and clinical teams to review, develop and implement consistent processes and procedures across both localities. You will therefore need access to car on a daily basis and willing to travel across both sites as and when required.

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

These include:
• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support group

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

The successful applicant must have excellent communication skills and experiences of supervising and line managing staff. You will need to work on your own initiative and organise your own workload, as well as that of others, meeting deadlines, and responding professionally to enquiries both internally and externally to the organisation. Maintaining confidentiality is essential along with the ability to prioritise and exercise judgement to problem solve.

The successful applicant should be able to demonstrate a good working knowledge of Excel, Outlook calendars, Microsoft Teams (virtual meetings), and experience of using electronic patient record systems – ideally CareNotes.

You will be expected to plan and manage a range of complex duties, including working closely with service leads and admin staff to implement agreed changes to systems and working practices.

As the role will require working closely with other Band 4 colleagues, to share best practice and supporting the Senior Admin Lead and Administration and Process Managers, you be required to attend/participate in regular meetings to include a mix of face to face and virtual MS team meetings.

Benefits of working with us:

Annual leave starting at 27 days + 8 BHs, rising to 33 days + 8,

generous pension scheme,

childcare vouchers,

health and wellbeing offers for staff,

reimbursement of eye sight checks,

employee assistance programme (counselling, financial/legal support, etc),

on-line learning + qualification development programmes,

coaching support,

This advert closes on Sunday 10 Mar 2024

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .

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Job tags

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Salary