Administrative Officer

Location

Manchester | United Kingdom

Job description

Salary: £22,500 per annum pro-rata.

Location: Remote with occasional travel to our Manchester office.

Contract/Hours: Fixed Term (12 months)/ Part-Time Working 22 hours a week.

Interviews will be held in person at our Manchester service on the 20 ^th of March 2024.

Benefits: 29 days annual leave PLUS bank holidays pro rata, professional qualifications, excellent training and development opportunities, flexible maternity, adoption, and paternity packages, up to 7% employer contribution pension, discount portal with your favourite brands.

Vulnerable children in the UK need your help.

Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK.

Last year, we helped more than 670,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.

Why Action for Children?

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.

A bit about the role

Action for children has been a longstanding provider of MST services and in this instance, you will be working within the Manchester MST service. Multisystemic therapy is a time limited (3-5 month) intensive home and community-based model that targets the proven systemic causes of anti-social behaviour with adolescents. The therapy is delivered through direct work with the youth's primary care givers, schools and communities to create sustainable change.

You will be the first point of contact for children, young people, families, and professionals who contact the service, so will need to be approachable, compassionate, and empathetic whether communicating over the phone, by email or in person.

We want someone who is passionate and wants to join us in making a difference by listening to the child's voice first and doing what is right thing.

How you'll help to create brighter futures

We are looking for an experienced administrator to provide timely, efficient, and effective administrative support across our service. You'll significantly improve young people's lives:

• By providing a range of administrative and front of house services utilising organisational policies, procedures and systems.
• By providing written and verbal correspondence in collaboration with management and operational colleagues, ensuring quick, polite and appropriate responses.
• Processing and managing orders, typing supervisory notes and formatting and inputting of information and data, which is consistent with organisational and regulatory guidelines.
• By maintaining and supporting the development of management information systems enabling the extraction, tracking and presentation of accurate data.
• Responsible for the quality of data inputted and contribute to continuous improvement strategies.
• By utilising Action for Children's and other organisations operating frameworks and systems to input and source information. To prepare reports, as directed by management or colleagues.

Let's talk about you.

• An SVQ Level 2 in Administration OR 2 years Administration experience in an office environment.
• Compassionate and understanding with the ability to communicate across cultures. Good communication skills are essential for this role.
• Experience of working independently to plan and manage your own workload to meet organisational deadlines.
• Organised and have the ability to prioritise your workload.
• Responsible for document and travel management.
• You will be able to confidently minute take for meetings.
• A high understanding of Microsoft package specifically Word, Excel and Outlook.
• Highly organised and adaptable.

We will actively support you in your role and provide you with relevant training, development, and supervision. You will find full job description attached job description.

Good to know.

Application Process: There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.

Diversity, equality and inclusion

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Don't meet every single requirement?

If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.

Want to know more about Action for Children?

Find us on Twitter , Linkedin , Facebook or YouTube to get to know us better.

Job tags

Salary

£22.5k per annum