Receptionist

Location

Sutton, Greater London | United Kingdom

Job description

Good interpersonal skills in a client focused environment Ability to prioritise and work under pressure Ability to see things through to completion Ability to identify training and development needs in self Key Skills (Desirable) Knowledge of reception and administrative requirements of General Practice Knowledge and understanding of Primary Care Experience of dealing with the public / patients Key skills (Essential) Excellent communication skills Excellent inter-personal skills including the ability to support and motivate others Ability to work pro-actively, on own initiative, whilst also knowing when to report up/down Ability to adapt to and respond to change Time management skills Excellent organisational and administrative skills Excellent IT skills including the ability to use standard software packages, including spreadsheets, database skills, word processing skills and patient administration/information systems Understanding of health and safety issues Awareness of diversity issues and an ability to work in a non-discriminatory way Ability to use own judgement and resourcefulness Desirable Knowledge of achievements required in General Practice such as QOF and local enhancements Experience of clinical searches, reports, audits and templates Knowledge of Information Governance Personal Attributes (Essential) An understanding, acceptance and adherence to the need for strict confidentiality Desire to learn and drive to improve self Ability to work with a wide range of professionals and patients at all levels Reliable with ability to cope under pressure Flexible, responsive approach to work Ability to work at desired times as appropriate to the practice to ensure adequate cover Pleasant and professional manner Ability to work on a variety of tasks in a given timescale Ability to travel on behalf of the surgery to external meetings and training as required Committed to Equal Opportunities Desirable Ability to identify own stress and ways of management

Job tags

Salary