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Document Scanning Clerk


Cambridge University Hospitals NHS Foundation Trust


Location

Cambridge, Cambridgeshire | United Kingdom


Job description

Job overview

An exciting opportunity has arisen to recruit a full time (37.5 hours) Document Scanning Clerk to join the team in Patient Services & HIM Department.

You will be responsible for collecting and scanning the paper documents generated on the wards and clinical areas; provide cover to upload digital documents into the Trust EPR; carry out administrative duties and cover reception services in Medical Records for Central scanning.

Duties in accordance with the Trust retention and destruction policy.

37.5 hrs per week Monday to Friday

Start time: between 10.00 -12.00

End time: between 18.00 – 20.00

Weekend shift on a rota basis

Main duties of the job

The daily collection of paper documents from wards and clinical areas

Prepare and scan patient information accurately and in accordance with the agreed time scales into the electronic document management system (EDMS) and the electronic patient records (EPR)

Carry out daily quality checks in accordance to Local Procedures

Process the generic document scanning email requests. Ensure documents are uploaded to the correct patients and in a timely manner prioritising the most urgent requests.

Carry out demographic amendments in the EPR (Epic) using a NHS smartcard to ensure all patient demographic details are synchronised to the national Patient Demographics Service.

To provide reception duties as required and be able to deal with queries from members of the public and Trust staff via telephone or in person.

The ability to work under pressure and independently to complete daily deadlines.

Weeding of noncurrent paper case notes for archiving from the two libraries and prepare for scanning

Be accountable for ensuring and monitoring work produced is of the quality and quantity required ensuring expected Trust and department standards and deadlines are met

You must be able to use/learn multiple computer programmes and scanning equipment. Be able to manage their daily work load in line with local and national targets. Accuracy and adaptability are essential requirements to work within the Department.

NHS and Lone working experience would be preferable.

Working for our organisation

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 12000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Please note:- Internal applicants on permanent contracts can only apply for this post as a secondment and must have the approval of your current line manager before applying.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

This vacancy will close at midnight on 12th March 2024.

Interviews are due to be held on 20th March 2024.

Benefits to you

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person specification

Qualifications

Essential criteria

Educated to GCSE level A-C or equivalent.

Experience

Essential criteria

Planning and organising straightforward tasks.

Working within agreed guidelines to set timescales.

Experience of using IT packages.

Experience of call handling.

Experience of customer service or dealing with the public.

Experience of working alone.

Desirable criteria

Experience of working in an office environment or reception.

Previous experience of working in the NHS.

Previous experience of working with medical record.

Previous scanning experience.

Knowledge

Essential criteria

Understanding of confidentiality.

Understanding of customer service.

Desirable criteria

Understanding of filing/library systems.

Having knowledge of the Trust.

Skills

Essential criteria

Ability to work as part of a team.

Good communication skills including telephone, email, face to face.

Ability to follow processes and procedures.

Ability to manage time working to schedule and timescales.

IT skills – ability to use Microsoft Office Outlook Good organisational skills.

Willing to take on/learn new skills.

Ability to show attention to detail.

Ability to adapt to change.

Ability to work under pressure.

Ability to store and safeguard confidential documents.

Desirable criteria

Ability to touch type.

Additional Requirements

Essential criteria

The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.

Employer certification / accreditation badges

Documents to download

Apply online now

Further details / informal visits contact

Name
Almudena Perena
Job title
Library Manager
Email address
[email protected]
Telephone number
01223 586804


Job tags

Permanent employmentFull timeWork at officeLocal areaImmediate startHome officeShift workNight shiftRotating shiftWeekend workWorking Monday to Friday


Salary

£22.38k per annum

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