Customer Experience Administrator

Location

Tunbridge Wells, Kent | United Kingdom

Job description

Job Title: Customer Service Administrator

Hours: Full-time, Monday - Friday

Pay: Earn upto £490 per week!

Location: West Kent

Are you looking for a new role based within a busy Customer Service Department with no two-days the same?

Our client who offers a bespoke and tailored service to their clients is looking to expand there vastly growing team!

If you are confident on the phone and used to managing customer demands effectively and resolving issues this could be a great next move for you!

Responsibilities:

• Support the customer service team with client orders.


• Process invoices in a timely and accurate manner


• Upload jobs onto CRM system


• Update clients on the status of their orders


• Work collaboratively with team members to ensure efficient operations


• Respond promptly to customer inquiries and escalate issues as needed


• Collaborate with other departments to ensure smooth order fulfillment


• Other administrative tasks where required.

Requirements:

• Previous customer service & admin experience


• Strong administration skills


• Ability to work effectively in a fast-paced environment


• Excellent communication skills, both written and verbal


• Proficiency in CRM systems and MS Office Suite


• Attention to detail and ability to work to tight deadlines


• Team player with a positive attitude


• Problem-solving skills and ability to handle challenging situations professionally

Why temp through Office Angels:
* Weekly Pay
* Up to 29 days annual leave
* The chance to enter our raffle three times each month to win a £20 voucher of your choice!
* Dedicated consultant to support your job search
* First opportunity to see permanent positions
* Access to free eyecare vouchers
* Temp of the Month awards
* Timesheets can be completed on mobile devices
* Perks at work
* Discount schemes
* Access to Well-being platforms

For more information contact us on 01892 614242 and ask for Shannon or apply online for immediate consideration.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job tags

Salary