CV Screen
Location
Chipping, Lancashire | United Kingdom
Job description
IT Service Delivery Manager
Barnet | North London
Up to £50,000 + Excellent Prospects
CV Screen is recruiting for an IT Service Delivery Manager / Customer Success Manager who will have previous experience within an MSP / IT Services businesses. The role is office based and located in the North London area (near Barnet). A salary of up to £50,000 is available based on experience.
ROLE DETAILS
Your role as an IT Service Delivery Manager will see you manage a team of four within the network solutions team and also act as the escalation point for all client queries, ensuring that customer satisfaction is maintained at all times.
involve monitoring, responding to, and actively engaging with all aspects of client account management for their assigned clients. You will ideally have an IT MSP or IT Service Business background.
COMPANY DETAILS:
You will join a join a well-established MSP who were established over 20 years ago. The company have built their reputation on trust, quality and honesty and provide IT Support for a wide range of businesses. They have a team of nine, many of whom have been with the company for over ten years – they have a fantastic culture.
REQUIRED SKILLS:
You will have majority the following experience:
- You will have an IT MSP or IT service business background.
- Experience as an IT Service Delivery Manager, Technical Account Manager, or IT Operations Manager within an MSP.
- An IT Support background which will include knowledge of Office 365, Azure and Exchange.
- You will be process driven whilst retaining a creative outlook towards solving client issues.
- It would be desirable to be ITIL certified.
SALARY:
Basic salary up to £50,000
Benefits include:
- 25 days plus bank holidays
- Private Medical
- Company pension contributions
- Training and development opportunities
LOCATION:
Near Barnet / North London
Commute from:
Finchley | Enfield | Potters Bar | Hatfield | Welwyn Garden City
TO APPLY:
Please send your CV to Skye McLellan at CV Screen in strict confidence or call Skye for more details.
CV Screen is the Recruitment Agency managing this vacancy.
ALTERNATE TITLES
Customer Success Manager | Key Account Manager | IT Service Manager | IT Support Manager | Operations Manager
Job tags
Salary
