Location
Durham, County Durham | United Kingdom
Job description
Overview
Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.
Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics. Please visit
OVERVIEW:
We are seeking an Applications Scientist to support our X‑ray activities, primarily in HRXRD, XRD, XRR and XRDI. Bruker’s Semiconductor (BSEMI) Division is the leader in advanced X-ray and other metrology for the silicon and compound semiconductor industries. The BSEMI division offers a comprehensive portfolio of X-ray tools, based on technologies including XRD (X‑ray diffraction) and HRXRD (High Resolution X‑Ray Diffraction), XRDI (X‑ray diffraction imaging), XRR (X‑ray reflectometry), XRF (X‑ray fluorescence), and XCD (X‑ray Critical Dimensions).
Responsibilities
SUMMARY OF RESPONSIBILITIES:
- Provides technical expertise particularly through demonstrations of product capabilities (hardware and software) but also via sales presentations, customer training and support and qualification of company X-ray products.
- Assists customers with assessing potential applications of company products to meet process metrology needs via the demo process, presentations and discussions.
- Will work with our customers from before the sale, through demonstration measurements, delivery and installation to expert user support for applications.
- Ensures that the product application/solution is functioning according to specifications including source inspection of the tools prior to shipment and following installation.
- Devises applications based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client.
- Develops and disseminates Best Known Methods.
- Supports the core technology, engineering and production teams in qualification of new technologies, algorithms, methodologies, software and hardware features.
- Supports Product Managers in preparing detailed product specifications for the development and implementation of customer applications/solutions.
- Feeds back customer requirements and interests for hardware and software development.
- Provides follow-up support to company sales staff and customer service personnel by disseminating technical information on specific applications.
- Provides direct customer support for Applications.
Qualifications
EDUCATIONAL/EXPERIENCE REQUIREMENTS:
- Degree in physics, chemistry, material science or engineering (B.Sc. minimum, Masters or higher degree preferred).
- Fluent in English with experience in technical communication (writing, presenting, discussing, listening).
- Good knowledge of basic crystallography/crystal structure; knowledge of thermodynamics, kinetics, diffusion, etc.; experience/understanding of deposited electronic layers is an advantage.
- Experience of metrology and characterisation techniques (preferably hands-on work and results analysis). Experience in X-ray materials characterisation techniques is a distinct advantage.
- Experience with problem analysis and troubleshooting techniques.
- Experience of working in the semiconductor industry and in a fab is an advantage.
- Experience in reconciling results of similar measurements by different techniques preferred.
- Good knowledge of statistics and data analysis.
- Strong technical background - able to understand the problems that our customers are trying to solve, understand the customer’s current and future metrology requirements, and recommend new metrology opportunities to Bruker.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Positive “can do” attitude, a highly motivated self-starter.
- Critical thinking, problem solving, creative approaches to troubleshooting.
- Quick learner and keen to learn.
- Resourceful, proactive, able to take initiative, meticulous attention to detail. Ability to be creative under pressure with tight deadlines. Good organisational skills; able to manage priorities and multiple tasks.
- Demonstrated oral and written communication skills. Clear communication and description of problems and solutions, with both customers and colleagues (local and overseas).
- Strong team player as part of a multi-disciplinary team focused on achieving shared goals, able to work independently when required. Strong orientation towards meeting customer expectations.
- Strong customer-facing skills, in the creation and delivery of presentations of data and marketing materials and in obtaining customer feedback.
- Strong interpersonal skills, particularly inter-cultural awareness.
- Ability to interface with internal and external customers and support groups within Bruker. Leadership skills.
- Relishes working in a performance-driven environment.
- Goal-oriented with good track record of achieving targets on time.
- Good IT literacy; familiarity with file transfer, word processing, spreadsheets, etc.
- Willing and able to travel both domestically and internationally, sometimes at short notice. Expect up to approx..20%travel over a year.
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