Access Community Trust
Location
Thetford, Norfolk | United Kingdom
Job description
About the organisation:
Operating for over 45 years, Access Community Trust is a multi-award-winning charity and provider of housing, youth services, health/wellbeing and employability services across Suffolk and Norfolk. Our ambition is to deliver a service driven by passion and enthusiasm that reaches all vulnerable and socially excluded/isolated people without exception. Hours: 20 hours per week which is worked across a 7 day rota between the hours of 07:00 - 21:15. Some weekend working will be required. Pay: £21,255 per annum (pro rata for part time working) Principal Responsibilities The key responsibilities will require the postholder to work proactively liaise with customers, building a rapport and being the first point of contact in order to help effectively deal with enquiries regarding services via a variety of direct and indirect methods, e.g. email, telephone calls, drop-ins etc., carry out move in and risk assessments, liaise with partner agencies with the ability to signpost to internal and external support agencies, helping provide a safe, secure and comfortable environment, helping customers begin to recover from the trauma experienced through homelessness. Experience We actively encourage those with lived experience to become support workers and therefore whilst vocational experience is heavily valued, equally so is that of someone with lived experience. To encourage applications from all sections of the community we view the role of support worker to need key skills around listening, supporting, guiding, enabling and encouraging. Full training can be provided to candidates evidencing the key skills listed above, however if you have previously worked in a similar role or have transferable skills then we would also welcome and encourage your application. Application Info: We encourage applications from all sections of the community particularly those with personal or previous experience of homelessness and social exclusion. We are a Disability Confident Employer and are committed to an inclusive and accessible recruitment process. We offer a guaranteed interview to applicants who declare a disability and meet the minimum criteria for the role. For support in applying or to request reasonable adjustments, please contact us. Access Community Trust is committed to safeguarding and promoting the welfare of all its young people and vulnerable adults using our services and expect all staff and volunteers to share this commitment. Please note: this position involves work that is a regulated activity and is therefore subject to receipt of a satisfactory Enhanced Disclosure with a barred list check from the Disclosure and Barring Service. This is in accordance with the Police Act 1997 and the Rehabilitation of Offenders Act 1974. This is to be paid for by the successful applicant and will be reimbursed upon the successful passing of a 6-month probationary period. Please note: We reserve the right to close the advert prior to the listed closing date if we receive a high volume of suitable applicants. We endeavour to respond to all applicants, however if you do not hear from us within 28 days please do assume your application has not been shortlisted for interview on this occasion.Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .
Job tags
Salary
£21.26k per annum
