Location
North Yorkshire | United Kingdom
Job description
Your roles and responsibilities will be as followed,
- Lead and manage a team of talented Telesales account managers.
- Drive performance across the team to help achieve business wide objectives.
- Develop and implement effective sales strategies to meet and exceed targets.
- Monitor and analyse team performance, providing guidance and support for continuous
- improvement.
- Foster a positive and collaborative work environment.
- Ensure adherence to quality standards and compliance with company policies.
- Capture, process and maximise orders taken.
- Contact existing customers to inform them of products and offers available.
- Handle customer complaints & inform relevant parties.
- Gain an understanding of our customer’s requirements.
- Maintain customer records updating contact details etc.
- Liaise with Finance re customers with poor credit record.
- Complete administrative tasks such as an Ullage Log, raising credits, free goods
- requests etc.
- Regular contact with sales team to notify them of opportunities, threats etc.
- Liaise with Warehouse and Distribution teams.
The perfect candidate will be as follows,
- Experience working a food and drink setting is essential in this field or similar department objectives
- Experience working in a telesales leadership is a must
- Experience handing and customer complaints are a must
- Driving licence is essential
The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.
Job tags
Salary
£40k - £42k per annum
