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Location

Rochester, Kent | United Kingdom

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Job description

As a Clinic Director at Ellie Mental Health’s clinic in Rochester, MN, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.

The Clinic Director will be highly compensated (salary, commissions, and bonuses!) for accepting responsibility for the overall performance and operation of a clinic composed of approximately 10- 15 professional outpatient therapists. This includes hiring and recruiting fantastic, unique, and fun-loving clinicians; managing clinic performance and client satisfaction; providing training and ongoing developmental support; meeting fiscal goals; marketing clinical services and building community partnerships and referrals. You will also maintain a reasonable client caseload. 

Ellie Mental Health was founded in 2015 by Erin Pash, LMFT and Kyle Keller, LICSW when they opened the first Ellie clinic in Minneapolis. Since then, the Ellie Fam has continued to grow with multiple clinics in Minnesota and a growing number of locally owned and operated franchises across the country.

Ellie was proudly founded on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we’ve made it our goal to fill the gap and find innovative ways to break down these barriers for the communities we serve.

Responsibilities include:

Hiring, Training, and Staff Management 

• Oversee the hiring process for all therapists at their clinic. 
• Provide all training for clinic new hires, ensuring all required Ellie Mental Health clinical and operational policies and procedures are taught and followed. 
• Assess ongoing development and training needs and conduct ongoing training as needed.
• Hold staff compassionately accountable to meeting performance expectations.
• Manage staff performance, including implement Performance Coaching, Performance Improvement Plans, and termination process as needed.

Supervision and Consultation

• Oversee peer consultation groups to ensure clinical excellence and align with best practices
• Provide clinical oversight to clinic’s Mental Health Practitioners and Professionals, including signing clinical documentation for pre-licensed providers. 
• Participate in Clinic Director Peer Consult Group. 
• Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation

Client Care

• Evaluate mental health diagnosis, create, and implement a treatment plan, complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy 
• Utilize creativity in interventions to help clients achieve and exceed goals 
• Prepare and submit individual documentation for each session per company guidelines and protocol 
• Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed 

Clinic Oversight

• Collaborate with Ellie Mental Health corporate staff (as needed) to implement strategies for fiscal and clinical efficiency. 
• Monitor and manage clinic office schedules and office supplies. 
• Provide timely response to concerns raised by clients, clinicians, or external stakeholders. 
• Serve as point of contact for building management related issues or concerns. 

Clinic Outreach, Marketing, and Networking

• Spearhead clinic’s community outreach and engagement efforts, in collaboration with franchise owner and consistent with guidance from Ellie Outreach Team.
• Collaborate with Ellie Marketing Team to promote clinic’s online visibility. 

Organizational Leadership 

• Collaborate with Ellie Corporate Team to implement all required policies and procedures
• Identify opportunities to improve client care, quality, and effectiveness, and implement changes 

Required Skills/Abilities

• Master’s Degree or higher education in mental health discipline. 
• Independently licensed with a Minnesota-issued clinical practice license (e.g., LICSW, LMFT, LPCC, LP). 
• Must be a Board Approved Supervisor in MN to provide clinical supervision.
• Strong leadership, problem-solving, and executive skill sets. 
• Strong working knowledge of MN state requirements regulating mental health practice. 
• Excellent communication skills, interpersonal and customer service skills, organizational skills and attention to detail. 
• Ability to function well in a high-paced and changing environment. 
• Proficient with Microsoft 365 applications.
• Adept at learning and navigating Electronic Health Record systems. 

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ellie Mental Health, we are dedicated to building a diverse, inclusive, and authentic workplace; so if you're excited about us but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply for our "Future Ellie Fam" job posting on our website's Careers page. You may be just the right candidate for this or other roles!

Ellie Mental Health is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, sex, religion, national origin, citizenship status, age, disability, veteran or military status, sexual orientation, gender identity/expression, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change or adjustment to a job or work environment that will ensure an equal employment opportunity without imposing an undue hardship on the operation of the business.  

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