CRA GROUP LIMITED
Location
Southwark, Greater London | United Kingdom
Job description
1 month contract with A Local Authority
Job Summary:
· To deliver an efficient and effective public service in the library, maintaining a high level of customer care; and to contribute to the Library Service’s aim to provide the best quality and accessible library and information service to all members of the community.
Key Duties/Accountabilities:
· To provide a high level of customer care, welcoming customers, and volunteers to the library, introducing them to the range of services available, joining new members, carrying out reception and circulation desk duties and resolving any queries and complaints quickly in accordance with library regulations.
· Assist the public with enquiries for information and provide user education and support, using both electronic and paper-based resources, including assisting with access to council services.
· Operate all ICT facilities, equipment and services in the library and assist customers in the use of public ICT.
· Ensure that equipment is working, and any faults are reported following corporate procedures.
· To plan and deliver promotional events including activities for the Under 5’s, children and teenagers, adult reading groups, IT Taster Sessions etc.
Essential Experience Required:
· Experience of working with the public.
Additional information to note:
· Enhanced DBS
· Knowledge of IT systems e.g. Microsoft Office packages, the internet and online resources.
The closing date for this position is 26/02/24.
Job tags
Salary
£19.06 per hour
