Rough Sleepers Intervention Officer

Location

Gloucester, Gloucestershire | United Kingdom

Job description

We are a dynamic local authority providing essential services to the people of Gloucester. Our main office, based in the Eastgate Centre on Eastgate Street in the heart of the city, is an accessible, modern and light space designed for collaborative working and finding new ways to work. It's all open plan, with a living green wall and other plants without set desks, so you can sit next to someone new every day. We're always looking to improve how we work and we offer flexible and agile working to give our people a great work life balance.

About the role

We currently have an opportunity available where you could make a real difference in the community, dealing with customers who may have a range of complex needs including disabilities, both physical and mental, psychological or emotional health needs.

What we need from you

You will be part of a team that works flexibly ensuring that the homeless service is delivered effectively, efficiently and customer focused and have experience of the Homeless Reduction Act (HRA) and specialist skills in working with customers who are resistant to change and/or find it difficult to engage.

You will have specialist skills to support trauma informed practice – particularly mental health, substance misuse, anti-social and harmful behaviour.

You will need high-level negotiation skills, specialist knowledge of working with rough sleepers and the ability to listen and empathise with clients including those with a range of disabilities, both physical and mental health problems and where English is not their first language.

You will be able to present complex information and reports in a concise and clear manner either orally or in writing and to participate in meetings with clients or partnerships and demonstrate credibility and confidence to our stakeholders

What we can do for you

We offer a range of attractive benefits including:

• Generous Annual Leave entitlement 25 days annual leave.
• An option to purchase 10 days of additional leave per year.
• 2 days paid leave every year to participate in local volunteering activities.
• Excellent Local Government Pension Scheme (LGPS) & Life Cover of 3 times your salary
• Regular Training, career development and qualification opportunities.
• Supportive and positive working environment with regular, robust supervision.
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone, and an in-house Occupational Health service.
• Enhanced family friendly leave and pay.
• Cycle to Work scheme (Salary Sacrifice -T&C apply).
• Coming Soon - Car Scheme (Salary Sacrifice -T&C apply).
• Employee discount scheme.
• Discounted tickets for local events, and reduced rate use of GL1 Leisure facilities
• Free Flu-jabs
• Access to employee led networks such as Black Worker’s, Prism (LGBT+), Carers, Disability and the Young Employees Network, and opportunities to participate in our Equalities Working Group.

Job tags

Salary

£30.83k - £33.95k per annum