Construction Quality Director (m/f/d)
Location
Hemel Hempstead, Hertfordshire | United Kingdom
Job description
The NTT Global Data Centers (GDC) EMEA team is responsible for the design, construction and operation of our Data Center projects across the region. The Construction Quality Director (m/f/d)is accountable for the development, implementation and performance of an industry best practice QA/QC and defects resolution program and teams across the NTT GDC EMEA Datacenter Construction and Fit Out project portfolio.
The position requires a self-motivated, senior leader with the ability and appetite to develop a world class delivery organization.
Your responsibilities
- Develop and govern NTT GDC EMEAs QA/QC program, standards and processes for Data Centre Construction and Fit Out projects across the region
- Define site level elemental QA/QC procedures and reporting tools to drive pre-emptive resolution and reduction of quality issues during the general construction and commissioning stages
- Define and implement elemental QA/QC acceptance structures, protocols and quality gates that enable “clean” construction handoffs at both the commissioning and operational handover stages across the program
- Assess, approve, and audit General/Prime Contractor Project Quality Plans, processes and reports, ensuring consistent compliance with the above NTT and NTT Client, Quality standards and procedures
- Define Benchmark and Mock-Up best practice guidelines and training for external and internal stakeholders
- Provide technical support to construction, commissioning and operational teams during construction and handover phase, Including providing support to RCA development and subsequent resolution plans
- Own and report on regional and project quality metrics and KPIs, providing quantitative and qualitative analysis and defining opportunities for continuous improvement across the program
- Support OFCI/CFCI vendor and General/Prime contractor performance assessments
- Accountable for development of NTT GDC EMEA’s QA/QC program, including but not limited to pre-emptive Quality assurance processes and procedures
- Drive development and adoption of a structured and consistent QA/QC software platform across the region
- Manage and develop a team of subject matter expert QA/QC teams
- Responsible for the Defects management program during the warranty term post-handover of construction projects
- Support development and compliance with offsite quality management systems and protocols, including but not limited to FATs, FWTs and DfSMA
Your profile
- Have extensive experience in a QA/QC management role within the construction industry, overseeing a portfolio of concurrent projects
- Demonstrate proven mission critical, preferably Data Center, construction experience
- Have experience in operating at a senior management level and ability to present to senior leadership both internally and within our Clients Teams
- Have experience in managing and developing remote teams, working across a number of countries
- Excellent project management experience and skillset, with the ability to operate within a multi-cultural environment
- Proficient in the use of quality management software, tools and processes
- Fluency in English required, German an advantage
- Possess excellent planning and organizational skills, with the ability to navigate complex and high-pressure environments
- Hold a leadership position within the region and drive close stakeholder alignment with peer delivery teams, creating a positive and transparent working environment
- Align with NTTs pe-sales, sales and commercial teams to continuously assess and implement value add opportunities for our existing and prospective Clients
- Develop and foster a strong sense of ownership within the delivery team, drive and maintain industry best practice design and construction standards in planning in delivery of NTT Data Center projects
Please send us your CV in English.
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