Sodexo
Location
Swindon | United Kingdom
Job description
As a Facilities Services Coordinator at Sodexo, you are not just overseeing operations; you are a key player in ensuring the local delivery of Integrated Facilities Management (IFM) services. You are the backbone of our commitment to excellence, managing soft services, catering, and more. Your impact is beyond tasks; you contribute to fostering long-term client relationships, driving innovation, and leading a high-performing team.
What you'll do:
• Ensure local delivery of IFM services, meeting cost, quality, and compliance metrics.
• Implement business strategy and client/site-specific objectives.
• Ensure Sodexo personnel are trained and competent.
• Act as the secondary representative of Sodexo for services in our operating area.
• Foster profitable client relationships, identify new business opportunities, and lead a high-performing team.
• Drive innovation and initiatives, conducting formal monthly reviews with clients.
Main Assignments:
Issue works instructions to approved contractors.
Host and facilitate contractor visits for quoting purposes.
Project management oversight.
Deliver site inductions to contractors and employees.
Prepare Sodexo quotations and support business case presentations.
Follow up on work in progress and provide updates to clients and management.
Manage the Sodexo help desk, assigning and closing out jobs.
Liaise with suppliers, vendors, and site teams for effective operations.
Deliver training sessions to frontline staff and assist in general administrative duties.
Accountabilities:
Timely completion of all departmental administration.
Maintenance of statutory compliance records.
Ensure correct and timely communication to all stakeholders.
Maintenance of training record cards.
Reporting near misses, accidents, and safety walks through the correct channels.
Maintenance of appropriate stock levels.
Achievement of minimum KPIs each month, including safety walks and HACCP.
Person Specification:
Essential:
Good basic education with proficiency in written and spoken English.
Keen eye for detail and basic mathematical skills.
Experience in asset management systems.
Proven office administration experience.
Strong skills in office software packages (Excel, PowerPoint, MS Office).
Excellent interpersonal skills and a team player.
Strong planning and organizational skills.
Ability to provide summarized and detailed reports.
Availability on-site by at least 8.00 am, Monday to Friday.
Desirable:
Working knowledge of facilities services.
NVQ or similar in Business Administration or Facilities Management Level 2.
IOSHH Managing/Working Safely certification.
COSHH controls understanding.
Experience in leading and motivating teams.
First Aid training.
Experience in delivering training sessions to frontline staff.
What we offer:
Working with Sodexo is more than a job; it's a chance to be part of something greater. Join us and be valued for who you are, act with purpose, and make a real impact. In addition, we offer a flexible and dynamic work environment, competitive compensation, ongoing training and development programs, countless opportunities for growth, and full training with a protective uniform supplied.
Ready to be part of something greater?
Job tags
Salary
£32k per annum
