Product Owner

Location

Nottingham | United Kingdom

Job description

We are the software behind your energy supplier

At ENSEK we make and manage the tech that energy suppliers rely on to manage all their interactions with their gas and electricity customers.

Think about the energy supplier you are with. They can use our critical software as the backbone of their service to you. This allows them to onboard you as a new customer, handle your meter readings, let you analyse your usage and bills, as well as taking your payments at a lower cost to them and to customers just like you.

The types of energy supply businesses we work with can range from mid-sized, challenger brands, through to global enterprise suppliers. They come to us at ENSEK, because our software, our services and our people are game changers. We offer a total service at a much lower cost than traditional providers with no loss of customer engagement or satisfaction. As you can imagine, that makes us hot property in the energy supply world, and we are expanding rapidly as a result.

We are demystifying and simplifying

To understand where we fit in this highly complex market, think of how easy it is for you to order an Uber, complete online banking, or buy something on Amazon for next day delivery. As consumers with busy lives, we expect things immediately, and at ENSEK, we are working hard to demystify the energy industry and reduce complexity, so it can respond in the same way.

We are driving decarbonisation and democratisation

Looking ahead in our marketplace, you can add the increasing, global uptake of solar panels, the purchasing of electric vehicles, and the growth of battery storage. These are all exciting initiatives that we are working on right now. We want to give energy suppliers the opportunity to build for this new energy future and give energy consumers, like you, the chance to live a greener lifestyle and, importantly, make more choices about how you use your energy.

As we hope you can see. It’s a very exciting time to join a company and an industry that has a very bright future.

Reporting to the Product Manager, the Product Owner takes agreed product initiatives, breaks them down and shares them with their squad. The Product Owner has a detailed understanding of a particular domain and the underlying technology. They have the necessary technical understanding to be able to ensure the appropriate use of logic that the coded solution might capture.

Whilst you are maintaining a detailed view of the initiative and the objective, you will write user stories and create test criteria that demonstrate clarity to the team. You will involve them as early as appropriate to ensure their input comes at a time that helps shape the solution.

Responsibilities

1. Working with the Product Manager to translate the Product Roadmap into a backlog of initiatives.
2. Engage the engineering team within your squad to align on approach and details of implementation.
3. Facilitating stakeholder reviews, to capture sufficient details on the customer product requirements, ensuring all parties are fully represented.
4. Driving the definition of user journeys, and the customer experience, working with a design team to deliver wire frames, UX and you will own the concept.
5. Breaking down the epics into features and PBI’s to ensure that value is realised at the right time.
6. Attending team and product initiative meetings; working in collaboration with the squad to ensure that all stories are refined, understood and ready for development.
7. Planning and scheduling the ‘Ready for Dev’ backlog of stories for the squad to deliver, which is central to the squad achieving their flow.
8. Working with the Product Manager to monitor product KPI’s and metrics utilised for measuring the backlog of initiatives, discussing, and reprioritising as required.
9. Ensuring any documentation associated with a product is maintained with the same diligence as the software. This is critical in ensuring the visibility and comprehension of all elements of software.
10. Adding value to the experience of our clients, colleagues and other relevant stakeholders through practicing and promoting the ENSEK values.
11. Promoting and maintaining a positive, results orientated work environment, building partnerships and teamwork across ENSEK.

1. Excellent communicator with the ability to influence others across the business
2. Ability to analyse complex product requirements, influencing and persuading others
3. Ability to manage multiple projects, planning and organising effectively
4. Client focused approach, utilising knowledge and experience, demonstrating outstanding levels of diplomacy and tact
5. A flexible attitude and who is able to thrive in a high-pressure environment
6. Values the importance of teamwork, with experience of working in a remote team being advantageous
7. Proven ability to engage with and develop strong relationships with customers and stakeholders
8. Experience of working in an agile environment and from within the Energy/Utilities would be advantageous but not essential

Flexibility

We are a flexible employer and very much open to finding arrangements that suit your lifestyle. This can include remote working, flexible work arrangements and all or any combinations in between. We’ll do our best to flex around you and your life. Dependent on role there may be a requirement to attend our Nottingham office or to attend client sites.

Benefits

• 33 days holiday including 8 bank holidays.
• Option to buy or sell 5 extra days per year.
• An extra day off for your birthday.
• Prioritised mental health support in house and externally.
• Discounted travel passes.
• Vitality health insurance.

Added Incentives

• 50% Off Virgin Active membership.
• Heavily discounted Apple watch.
• Regular health & fitness checks.
• Café Nero coffee each week.
• 25% off healthy food at Waitrose.
• Free cinema tickets.

Job tags

Salary