Location
Ilkeston, Derbyshire | United Kingdom
Job description
Customer Service Representative / Account Manager
Ilkeston Role and key responsibilities for Customer Service Representative / Account Manager - Handle incoming sales inquiries via phone, email, and in-person interactions.
- Provide product information, pricing, and support to prospective customers.
- Assist in the conversion of leads into sales by effectively communicating the value proposition of our products and services.
- Develop strong relationships with clients to understand their needs and preferences.
- Collaborate with the sales team to achieve sales targets and objectives.
- Assist in the management and maintenance of customer databases and records.
- Work closely with other departments to ensure a seamless customer experience.
- Actively participate in training and development programs to enhance product knowledge and sales skills.
Minimum Requirements for Customer Service Representative / Account Manager - Strong communication and interpersonal skills.
- Confidence and enthusiasm for engaging with customers.
- Ability to learn quickly and adapt to new challenges.
- Basic understanding of sales principles and techniques.
- Attention to detail and excellent organizational skills.
- Ability to work effectively both independently and as part of a team.
- Commitment to providing exceptional customer service.
- Willingness to be hands-on in the factory for a couple of weeks to gain a deeper understanding of our products and processes.
Salary: £13 per hour Working hours: Monday to Friday office working hours In return for Customer Service Representative / Account Manager - Opportunity for career advancement and growth within the company.
- Training and development programs to enhance skills and knowledge.
- Competitive salary with potential for salary increase based on performance.
- Positive and supportive work environment.
This job is commutable from the following areas: Derby, Nottingham, Little Eaton, Eastwood. If you believe that your skills and experience match what we are looking for please submit your CV by clicking "Apply Now" and we will be in touch immediately.
Job tags
Salary
£13 per hour
