McLarens Global
Location
Remote | United Kingdom
Job description
Founded in 1932, McLarens is a leading independent global insurance services provider with owned offices and operations strategically located in 45 countries around the world. With a focus on complex, commercial and specialty markets, McLarens provides loss adjusting, claims and risk management services, as well as auditing and pre-risk surveying. McLarens’ global footprint enables it to provide streamlined consistent service to clients across the world, while at the same time delivering local expertise and responsive service. McLarens, expert adjusters have an average of over 25 years’ experience, operating across a range of industries with specialties including: Agriculture, Aviation, Casualty, Crisis Management, Construction & Engineering, Entertainment & Contingency, Environmental consulting, Forensic Engineering, Forensic Fire Investigation, Global TPA Services, Investigation, Marine, Natural Resources, and Property services. For more information, please visit:
We currently have an exciting opportunity for a Casualty & Property Handler to join our Global TPA team.
Reporting to the Casualty & Property TPA Manager you will be responsible for handling a portfolio of property & general liability claims, from investigation to settlement, ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security
Handling of General Liability and Property Liability claims from the start to the settlement
Knowledge of how building repairs must be organised and knowledge of the costs for reinstatement – plastering, tiling, flooring, decorating, carpentry etc.
With regards to Third Party injury, you will be involved in managing a claim from start to finish through to settlement. You will be required to carry out investigations with the client to enable you to make the correct liability decision. Investigating the extent and validity of a claim and checking for any potential fraudulent activity. You will coordinate services that may be required by the claimant following an accident or incident.
Be able to manage claims via the MOJ Portal, including key dates and how to manage a stage 2 and 3 pack.
Collecting relevant information and documentation in support of the claim and ensuring a record of this is kept updated within the system, including liaising with law firms to facilitate medical reports.
Speaking to customers, third parties, lawyers, medical professionals and other relevant parties and advising them on any issues that may arise.
Understanding medical terms and being able to read and translate medical reports
Liaising with adjusters, examiners and investigators to evaluate the insurance claim
Investigate the claim to ensure it’s genuine (sadly some people do lie).
Working with risk analysts, brokers, underwriters and other relevant parties to reach settlement
Ensuring a fair settlement and good customer service for the client
You must have previous claims handling and investigating Property and Injury claims and managing your own portfolio
You will have previous experience in working alongside loss adjusters to determine the damage caused.
Good knowledge of water damage, flood and fire claims and an understanding of the claims function and lifecycle.
You will have knowledge of how to handle bodily injury claims and have experience handling claims through to litigation
You will have knowledge on how to value an injury claim and what tools to use to enable you to do this.
Liaising with adjusters, examiners and investigators to evaluate the insurance claim
Organised and able to self-manage workload, having a methodical, accurate and analytical approach to work, with a considerable pride in the quality of output
Good working knowledge of Word and Excel
Excellent interpersonal and communication skills, being able to communicate in a clear, concise and structured manner
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