NHS Jobs
Location
Bury St Edmunds, Suffolk | United Kingdom
Job description
Job summary The post holder will be part of the Patient Safety and Quality Team and will be actively involved in the administrative duties required to promote and facilitate the Patient Safety and Quality strategy incorporating quality improvement, patient safety, risk management, patient outcomes and experience across the Trust. Job responsibilities Communication and Team Working Work with the team to administrate and coordinate the activities required in implementing the Trusts Patient Safety and Quality Strategy. Support divisions and the team in the administrative duties required in the process of incident investigations and the implementation of action plans that are identified from internal and external reviews. Support the team with compliance of the Trust Duty of Candour process. Maintain close working relationships with the clinical and managerial service leads. Appropriately escalate and communicate issues and developments within the team. Respond to telephone and individual enquiries. Appropriately direct individuals for further specialist support. Maintain an awareness of the work of colleagues within the team. Planning and Organising Organise meetings or educational packages as appropriate/requested, ensuring appropriate resources are provided. Organise scheduling of reports for sign off and have oversight of allocation of speakers at meetings. Plan and prioritise workload in accordance with key tasks to ensure reports are provided in a timely manner. Arrange for morning reports of red incidents to be provided to Patient Safety & Quality managers for morning huddle meeting. Administration Extract data as required to the team for reporting to Board and Sub Board committees and ad-hoc requests. Update the incident reporting system in relation to investigations. Record outcomes from meetings. Update incident records of the outcome and the lessons learnt of reviews. Provide administrative support in the delivery of education/training days and Divisional Clinical Governance Steering Groups. Provide administrative support for compliance with the Trust Duty of Candour process. Monitor and act upon emails sent to the team mailbox. Maintain records relating to data required for Consultant appraisals. Extract data to produce reports of systematic analysis within divisions of incident and audit data. Develop and maintain comprehensive operational procedures for duties within role
Job tags
Salary
£22.82k - £24.34k per annum
