Credit Controller - 6M FTC
Location
Dereham, Norfolk | United Kingdom
Job description
Who are we?
Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan’s complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry. Today, Culligan is proud to have provided world-class service and innovative water solutions for the last 80 years. At Culligan, we’re committed to delivering state-of-the-art products and water solutions that benefit our customers, while minimizing the impact on the environment.
We are seeking an experienced Credit Controller on a 6M FTC.
Responsibilities:
- Responsible for maintaining ledgers recording customer debt, communications, queries and outcomes.
- Ensuring timely cash collection and recording of customer debt.
- Responsible for resolving, negotiating and concluding debt cases with both internal and external customers.
- To maintain accurate administration of customer account and case notes.
- Work closely with the customer and necessary operational teams to ensure effective resolution of customer debt.
- Assist with month-end close procedures and provide support to the finance team as necessary.
- Identify process improvement opportunities and implement necessary changes.
Requirements
Essential:
- Minimum of 1 years Credit Control experience
- Demonstrate strong oral, negotiation and written communication skills
- Demonstrate competence in using Microsoft Office tools
- A proven track record of providing strong customer service
- Preferably Knowledge in using a ERP/Company systems - Full training given
Desired:
- Experience with month-end close procedures
- Experience in a shared services environment
- Experience with finance systems and tools
Benefits
- Monday - Friday working pattern
- 25 days' holiday + Bank Holidays - increasing with long service
- Company Pension scheme
- Shopping discounts + 24 hours access to Employee Assistance Programme + Volunteering Day
- Employee support network and mental health assistance
- Opportunity for career progression
Please consider yourself unsuccessful on this occasion if we don't get back to you within two weeks.
Job tags
Salary
