L2 Desktop Engineer (SC Cleared) - 6 Month Contract - Inside IR35 - Sommerset (Onsite)
Location
Somerset | United Kingdom
Job description
L2 Desktop Engineer (SC Cleared) - 6 Month Contract - Inside IR35 - Sommerset (Onsite)
As an L2 Desktop Engineer, you will play a crucial role in providing technical support in the desktop engineering area. You will be responsible for diagnosing and resolving desktop-related issues, ensuring the smooth functioning of IT systems, and supporting end-users to maximize productivity.
Key Responsibilities:
- Provide L2 technical support for desktop-related issues, including hardware, software, and peripherals.
- Diagnose and troubleshoot desktop problems, performing root cause analysis and implementing effective solutions.
- Install, configure, and maintain desktop operating systems and software applications.
- Collaborate with L1 support teams to escalate and resolve complex technical issues in a timely manner.
- Perform regular maintenance tasks, including software updates, patches, and system upgrades.
- Ensure compliance with security policies and procedures, particularly in relation to SC Clearance requirements.
- Document all support activities, including resolutions, troubleshooting steps, and system configurations.
Skills/Experience:
- SC Clearance is mandatory for this role.
- Proven experience as an L2 Desktop Engineer or similar role, with a strong background in technical support.
- Excellent knowledge of desktop operating systems, including Windows and macOS.
- Proficiency in troubleshooting desktop hardware, software, and peripheral devices.
- Familiarity with desktop management tools and remote support technologies.
- Strong communication skills with the ability to interact effectively with end-users and stakeholders.
Contract Details:
- Duration: 6 months
- Location: Sommerset
- Day Rate: Up to £175-195 Per Day (Inside IR35)
- Start Date: ASAP
L2 Desktop Engineer (SC Cleared) - 6 Month Contract - Inside IR35 - Sommerset (Onsite)
Job tags
Salary
£175 - £195 per day
