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Location

Newcastle under Lyme, Staffordshire | United Kingdom

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Job description

Adjuster Technician
£22,000 - £24,000 (depending on experience)
Hybrid – either Newcastle under Lyme (ST5) or Culmhead (TA3)

We are currently looking for people with excellent communication and interpersonal skills to join a Nationwide company with excellent benefits and to kick start an amazing career opportunity.

We are looking for people with claims, adjusting or property claims experience.

What will you be doing?

- Liaise with clients in a professional and efficient manner.
- Working together with the Loss Adjusters to provide admin assistance to ensure smooth running of high value and complex cases.
- Checking task on the relevant claims management systems for the day/tidying up where multiple tasks on one file exist. Ensuring service levels are met.
- Regular calls to customers to update them on the overall progress of their claim.
- Calls to Suppliers to chase progression on the claims.
- Producing invoices for the relevant stages of the claim.
- Updating Project Plans where applicable for the Adjuster
- Appointing relevant suppliers following an Adjusters site visit.
- Chasing documentation to conclude settlement on claims where needed.
- Assisting with complaints, ensuring the Loss Adjuster achieves resolution, follow-up action and the Loss Adjuster has sent the relevant documentation to the correct parties.

What are they looking for?

- Core GCSE’s or equivalent
- Good interpersonal and organisation skills essential.
- Previous experience in the Insurance Industry (preferably Household) highly desirable but not essential.
- CII qualified to Cert CII level – Working towards / Desirable.
- CILA qualified to Cert CILA level – desirable but not essential.

Hours and Benefits
Monday – Friday
37.5 hours per week between 9am – 5pm (hybrid)

28 days holiday
Birthday off work
Charity Days Off
Healthcare
Can purchase extra holidays
Cycle to work scheme
In house training academy
Paid lunch once a week when in the office
Team nights out
Annual Staff awards

Interested?
Call Laura on 07747 446152 for more information

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Job tags

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Salary

£22k - £24k per annum