SMART Technician - Crawley ARC: Harwoods
Manor Royal Business District
Location
Crawley, West Sussex | United Kingdom
Job description
SMART/Paint Technician
This Job reports to :
Paint Technician Supervisor, Workshop Controller – in their absence Bodyshop Manager, Assistant Bodyshop Manager
Who reports to this job :
Paint Technician
Working with :
MET, Panel Beaters, Apprentices, Parts Advisor, Insurance engineers, Bodyshop estimator and office staff
Overview of this job :
Achievements:
- To ensure the highest standard of repairs are carried out to the manufacturers specification, specifically relating to the paint process
Customer focus:
- To ensure all work is completed to the customers satisfaction and strive to exceed their expectations
Criteria for success :
This job holder can be measured by:
- Customer satisfaction scores
- Individual hours against time taken
- Right first time (rectification amounts)
- Quality of repair inspection
Specific tasks :
This job holder must be able to:
- Receive vehicle, job card & Quality Control (QC) forms from panel shop and check quality of repairs, taking remedial action if necessary
- Ensure that QC form has been completed by Technician who previously worked on vehicle and Senior Technician has countersigned when applicable
- Research methods as applicable e.g., bake temperatures EV.
- Ensure that all parts have been stripped from vehicle and that it is in an appropriate condition to receive paint treatment
- Document any other vehicle problems noted during repairs and seek guidance from workshop controller/bodyshop estimator if necessary
- When additional parts are required, a supplementary form should be filled out and placed in the appropriate tray or given to the workshop controller/bodyshop estimator in order to gain authorisation and order.
- Ensure that vehicle internal car care kit fitted (seat covers, steering wheel cover and floor mat) to prevent dust transfer
- De-grease the area to be treated
- Sand down the relevant areas and adjoining areas for blending purposes
- Mask out area to be treated
- Etch and prime area to be treated
- Bake the vehicle in the oven, setting temperature according to the vehicle requirements.
- Carefully remove the vehicle from the oven once it is cooled
- De-mask vehicle
- Flat the primer to prepare the surface to receive top coat of paint
- Degrease the area to be painted
- Carefully position the vehicle in the oven or a controlled area and mask the vehicle in preparation for application for top coat
- Select match and mix colour chips to match vehicle
- Wear appropriate protective clothing, apply one or more top coats to vehicle as required
- Bake the vehicle in the oven, setting the temperature according to the vehicle requirements
- Carefully remove the vehicle from the oven once it is cooled and de-mask
- Check final finish and colour match
- Carry out final checks on the vehicle after repair in line with quality control checklist attached to job card. Tick appropriate sections and sign off
- Review another Technicians work and sign the quality of work in order for the car to move to the next stage
- Ensure final check sheet and job card leave the department with the vehicle
- All adhesives, primers, paints and bonding agents should be stored with the use by date and opened date clearly marked with a permanent marker
- Participate fully in measurement and feedback processes, to complete and return personnel documentation on time and to embrace personal training and development opportunities
- Work to support other team members in achievement of their objectives when asked to do so or required by their manager.
- Any Bodyshop related duties.
Knowledge and skills required :
This job holder must have knowledge of:
- Automotive systems (e.g. basic vehicle layout, function and location of parts)
- Basic knowledge of parts requirements to complete job and the ability to communicate parts requirements via repair orders
- Approved and established procedures for replacing components
- The quality control and inspection requirements of the Bodyshop department
- Manufacturers products and recent improvements through Paint Manufacturers, escribe, technical bulletins, training courses and technical magazines etc
- In-depth knowledge of manufacturer paint repair processes, paint products, features, use, limitations etc.
- The tools to be used for appropriate operations, together with maintenance procedures and practices
- Protective clothing/footwear/masks to be worn for specific operations
- Safety procedures for all bodyshop equipment
- The use of computer systems for paint mixing
- Manufacturers standards and objectives, retail facility and individuals objectives, both cultural and financial
- The company organisational structure
And be able to :
- Demonstrate a professional and enthusiastic attitude
- Remain positive in stressful situations and work both independently and as a team
- Record basic information
- Distinguish minor colour discrepancies and differences
- Identify and resolve ay paint defects in the paint
- Maintain high levels of house keeping, mindful of cross contamination.
- Ensure that all health and safety /COSHH legislation and internal procedures are followed and environmental best practice is observed
- Ensure the maintenance and security of tools, equipment and other materials
- Help and teach technicians they are in charge of
Competencies :
Establishing and maintaining relationships
- Customer orientated
- Team working
- Problem solving & decision making
- Continuous improvement
- Results focused
- Integrity
- Flexible
- Planning and organising / team member
- Communication
- Numerate
- Computer literate
- Be professional at all times
Job tags
Salary