SMART Technician - Crawley ARC: Harwoods

Location

Crawley, West Sussex | United Kingdom

Job description

SMART/Paint Technician 

This Job reports to :        

Paint Technician Supervisor, Workshop Controller – in their absence Bodyshop Manager, Assistant Bodyshop Manager

Who reports to this job :

Paint Technician

Working with :

MET, Panel Beaters, Apprentices, Parts Advisor, Insurance engineers, Bodyshop estimator and office staff

Overview of this job :      

Achievements:

• To ensure the highest standard of repairs are carried out to the manufacturers specification, specifically relating to the paint process

Customer focus:

• To ensure all work is completed to the customers satisfaction and strive to exceed their expectations

Criteria for success :        

This job holder can be measured by:

• Customer satisfaction scores
• Individual hours against time taken
• Right first time (rectification amounts)
• Quality of repair inspection

Specific tasks :   

This job holder must be able to:

• Receive vehicle, job card & Quality Control (QC) forms from panel shop and check quality of repairs, taking remedial action if necessary
• Ensure that QC form has been completed by Technician who previously worked on vehicle and Senior Technician has countersigned when applicable
• Research methods as applicable e.g., bake temperatures EV.
• Ensure that all parts have been stripped from vehicle and that it is in an appropriate condition to receive paint treatment
• Document any other vehicle problems noted during repairs and seek guidance from workshop controller/bodyshop estimator if necessary
• When additional parts are required, a supplementary form should be filled out and placed in the appropriate tray or given to the workshop controller/bodyshop estimator in order to gain authorisation and order.
• Ensure that vehicle internal car care kit fitted (seat covers, steering wheel cover and floor mat) to prevent dust transfer
• De-grease the area to be treated
• Sand down the relevant areas and adjoining areas for blending purposes
• Mask out area to be treated
• Etch and prime area to be treated
• Bake the vehicle in the oven, setting temperature according to the vehicle requirements.
• Carefully remove the vehicle from the oven once it is cooled
• De-mask vehicle
• Flat the primer to prepare the surface to receive top coat of paint
• Degrease the area to be painted
• Carefully position the vehicle in the oven or a controlled area and mask the vehicle in preparation for application for top coat
• Select match and mix colour chips to match vehicle
• Wear appropriate protective clothing, apply one or more top coats to vehicle as required
• Bake the vehicle in the oven, setting the temperature according to the vehicle requirements
• Carefully remove the vehicle from the oven once it is cooled and de-mask
• Check final finish and colour match
• Carry out final checks on the vehicle after repair in line with quality control checklist attached to job card. Tick appropriate sections and sign off
• Review another Technicians work and sign the quality of work in order for the car to move to the next stage
• Ensure final check sheet and job card leave the department with the vehicle
• All adhesives, primers, paints and bonding agents should be stored with the use by date and opened date clearly marked with a permanent marker
• Participate fully in measurement and feedback processes, to complete and return personnel documentation on time and to embrace personal training and development opportunities
• Work to support other team members in achievement of their objectives when asked to do so or required by their manager.
• Any Bodyshop related duties.

Knowledge and skills required :   

This job holder must have knowledge of:

• Automotive systems (e.g. basic vehicle layout, function and location of parts)
• Basic knowledge of parts requirements to complete job and the ability to communicate parts requirements via repair orders
• Approved and established procedures for replacing components
• The quality control and inspection requirements of the Bodyshop department
• Manufacturers products and recent improvements through Paint Manufacturers, escribe, technical bulletins, training courses and technical magazines etc
• In-depth knowledge of manufacturer paint repair processes, paint products, features, use, limitations etc.
• The tools to be used for appropriate operations, together with maintenance procedures and practices
• Protective clothing/footwear/masks to be worn for specific operations
• Safety procedures for all bodyshop equipment
• The use of computer systems for paint mixing
• Manufacturers standards and objectives, retail facility and individuals objectives, both cultural and financial
• The company organisational structure

And be able to :

• Demonstrate a professional and enthusiastic attitude
• Remain positive in stressful situations and work both independently and as a team
• Record basic information
• Distinguish minor colour discrepancies and differences
• Identify and resolve ay paint defects in the paint
• Maintain high levels of house keeping, mindful of cross contamination.
• Ensure that all health and safety /COSHH legislation and internal procedures are followed and environmental best practice is observed
• Ensure the maintenance and security of tools, equipment and other materials
• Help and teach technicians they are in charge of

Competencies :  

Establishing and maintaining relationships

• Customer orientated
• Team working
• Problem solving & decision making
• Continuous improvement
• Results focused
• Integrity
• Flexible
• Planning and organising / team member
• Communication
• Numerate
• Computer literate
• Be professional at all times

Job tags

Salary