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Location

Hellesdon, Norfolk | United Kingdom

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Job description

To facilitate all aspects of the day to day management of insurance claims and accidents repair for vehicles within the EEAST Fleet.
• Act as the Central Administrator for all vehicle accidents within the Trust.
• Receive Accident Reports from insurance company via email, ensuring that the information contained is complete.
• Maintain the Fleet Management System with details of vehicles accidents and ensure the accurate and timely update of information.
• To work closely with the Fleet Management Team to ensure vehicles are repaired as efficiently as possible, to minimise VOR time while maintaining legally compliant status.
• Act as a liaison point with the Trust’s insurer, solicitors, police and other interested parties, dealing with all their enquiries to ensure the smooth working of the Incident Claims Process and, where necessary, liaise with the Trust’s approved vehicle repairers and insurance nominated engineers.
• Deal with any third-party enquiries.

Operations support provides a wide range of services to A&E Operations and is made up of:
• Medical Devices/Clinical Engineering
• Fleet/Workshops
• Make Ready Services

The core focus is to support the Operational teams to be able to provide exceptional patient care, and to reduce the frequency with which crews are required to be stepped down from a call, increasing the availability of direct care hours to patients.

Operations Support is accountable for delivering and ensuring that across the Trust - a thousand vehicles are clean, roadworthy, well stocked and the equipment is sufficient and suitable for purpose and are readily available to Operations throughout each shift.
• Act as the Central Administrator for all vehicle accidents within the Trust.
• Receive Accident Reports from insurance company via email, ensuring that the information contained is complete.
• Maintain the Fleet Management System with details of vehicles accidents and ensure the accurate and timely update of information.
• To work closely with the Fleet Management Team to ensure vehicles are repaired as efficiently as possible, to minimise VOR time while maintaining legally compliant status.
• Act as a liaison point with the Trust’s insurer, solicitors, police and other interested parties, dealing with all their enquiries to ensure the smooth working of the Incident Claims Process and, where necessary, liaise with the Trust’s approved vehicle repairers and insurance nominated engineers.
• Deal with any third-party enquiries.

This advert closes on Sunday 10 Mar 2024

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Job tags

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Salary