Evaluation Volunteer

Location

Norfolk | United Kingdom

Job description

About The Role

Do you want to use your interpersonal skills over the telephone to make a difference to people affected by dementia, by discussing with them their evaluations of Alzheimer’s Society services? If so, we’d love to hear from you!

As an Evaluation Volunteer, you will be completing evaluation forms over the phone with people affected by dementia and allowing them to have a chance to feed back to us. You will keep records of all conversations, which will enable us to see measurable outcomes and reports generated from your calls. You will help us to reach more people affected by dementia and ensure that we are providing the best services possible by being evidence led.

This opportunity could be done from home or from our office at Horsham St Faith near Norwich airport. If you are interested in helping provide feedback to improve services or enjoy data gathering and entry please help us. We call a selection of our service users at random to get an insight into what is working well for them. If you are polite and patient please get in touch.

Interested?  To apply for this role please click on the 'Apply' button at the bottom of the page.

For more information, please contact [email protected] .

You’ll be great for the role if:

• Want to enable people affected by dementia to feed back on their experiences.
• Have good verbal communication and listening skills, particularly on the telephone.
• Are compassionate, patient and understanding.
• Are flexible, willing to learn, and enjoy being part of a team.
• You are over the age of 18

If you find completing online applications difficult, please don't let this stop you from applying....please call or email us and we can support you with the application process.  You can contact the Volunteering Support Team by emailing [email protected] call on 0300 222 5706

About Alzheimer's Society

Alzheimer’s Society is here for everyone affected by dementia.

By 2025, an estimated 1 million people will be living with the condition in the UK, and many millions more carers, partners, families and friends will be affected.

Dementia is a complex condition, and there’s no one-size fits all solution but until we find a cure, our aim is to transform lives today.

We do this by:

• Providing flexible support services so that people with dementia, their carers and loved ones, can access expert advice and guidance, support through their most challenging days, and a safe space to turn when they need it.
• Being a force for change - using research and influencing to push for breakthroughs that will change the lives of people affected by dementia now and in future.

Our Values

Determined to make a difference:We're passionate, we're focused and we make a lasting impact for people affected by dementia.

Trusted expert:We're listening, we're learning and we use experience and evidence.

Better together:We're open, we combine our strengths and we achieve more together.

Compassionate:We're kind, we're honest and we don't shy away from challenges.

Equal opportunities

Alzheimer’s Society is committed to equal opportunities. 

Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.
This means ensuring our recruitment processes are barrier-free and as inclusive as possible to everyone. We will look at making reasonable adjustments for people who have a disability or long-term condition.
If you would like us to do anything differently during the application process, please contact us at [email protected].

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Salary

£28.04k - £33.76k per annum