NHS Jobs
Location
Bicester, Oxfordshire | United Kingdom
Job description
As a Shift Manager within South Central Ambulance Service you will be required to provide leadership to your team to ensure the effective provision of the service they provide and to champion change in the organisation. You will ensure that your staff are motivated and express a positive attitude towards the organisation.You will address any issues and concerns that may inhibit your staff fromachieving both their personal and organisational goals.To work as an autonomous practitioner to support other practitioners within the operational environment using knowledge, skills, critical thinking and professional judgement supported by clinical assessment software.To provide healthcare advice supported by clinical assessment software and facilitate onward to other professionals if required.To liaise and communicate clinical information verbally and via technical links, where available, with health economy partners to ensure continuity of care for the caller.To maintain and ensure clinical safety and maintenance of a high-quality service to those patients who call 111: To ensure that the communications link and software is operational and if it isnon-operational to inform appropriate line managers and IT services. To maintain overall responsibility for the shift regards the needs of the team,e.g. breaks, sudden increase of 111 calls and the possible need of extraresources. To monitor the call queue to ensure that the calls are handled in a safe, timelyand appropriate manner.To work towards service delivery targets, clinical indicators, and national and locally negotiated targets.To attend and actively participate in regular management meetings and work with the line manager to improve and / or consistently maintain performance.To actively participate in regular call monitoring and quality of call handling to include call review and self reflection.To ensure continued professional development through mandatory training and within personal development plans. For full details please refer to the Job Description and Person Specification
Job tags
Salary
£43.74k - £50.06k per annum
