Location
London, Essex | United Kingdom
Job description
WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A WORLD OF REWARDS
- Yearly salary of up to £29,000 (dependant on experience)
- Free, healthy and high quality meals when on duty
- Grow your Career Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ()
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- Discounted dental and health cover
- High street discounts: with Perks at Work
- Discounted car park
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Modern and inclusive Team Member’s areas
What will I be doing?
The Sales Executive is a proactive role within the sales team responsible for creating strong relationships with existing MICE clients, whilst proactively developing new business opportunities. The ideal person will be engaging, love interacting with people and have a hunger for finding new business. Typical tasks for this role would include:
- Be an ambassador for the largest Hilton outside of the US, participating in some of the nationwide tradeshows and events.
- Conduct sales research, presentations and sales activity via audio and virtual calls, hotel show rounds, entertaining clients, attending relevant trade shows, client evenings and fam trips to build relationships and grow market share
- Account Management of assigned MICE partners, including key UK and Ireland based accounts along with supporting conversion with our Groups conferences and events team in-house. The role will evolve and include the Asia Pacific portfolio of accounts in 2023.
- Analysis of market trends and competitor activity to identify business leads
- Travel locally to meet clients, share the story of the repositioning and drive business into the hotel
- Participation in commercial meetings/ strategies to work within current business strategies and recognise potential opportunities
- Cooperate with other departments in the hotel to create an exceptional guest experience and share understanding of the key needs of our MICE clients
- Produce accurate and timely reports and presentations that meet the needs of the Sales Director and senior management
What are we looking for?
A Sales Executive at Hilton London Metropole is focused on delivering the best experience to our guests and working collaboratively with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- A team player, we work closely with both our onsite Groups, Conference & Events teams and Hilton Worldwide Sales above property teams. Your ability to connect with these teams to drive results will be a key driver in your success in the role
- Proven experience in large events in a hospitality environment (preferred)
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Flexibility to respond to a range of different work situations
- Ability to work under pressure on simultaneous projects and under own initiative
- It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Existing UK Mice agency contacts (preferred) and not shy to reach out and network with new clients through Social media and F2F engagement opportunities.
- Passion for sales and for achieving targets and objectives
Why should I apply?
Hilton London Metropole is a unique property within Hilton and London. The events and commerciality of this property is an exciting, working environment for any events professional. The Sales Executive would have the opportunity to work with global brands, host onsite client events and attend key international tradeshows for MICE clients. A fantastic opportunity for any budding MICE professional.
- This role is eligible for a Sales Incentive, with potential quarterly earnings of up to 25% on top of the salary, based on the achievement of sales targets
- Access to staff and family and friends rates on accommodation and F&B at over 6,500 Hilton properties worldwide
- We are committed to your career and delivering progression opportunities, many of our senior team have started in entry level roles and grown to directors. Our General Manager started his career as a banquet waiter! If you commit to delivering results we will commit to investing time and development into your career.
- Flexible remote working, you will need to be in the hotel to host clients but can also work from home as agreed with the team and Sales Director.
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company
Job tags
Salary
£29k per annum
