Wholesale Operations Executive

Location

Central London | United Kingdom

Job description

Busy jewellery agency The Jewellery Showroom is hoping to expand the team by adding a confident, positive Wholesale Operations Executive.

This is not a sales role ; the selected candidate will work alongside our sales team and manage admin for our wholesale accounts worldwide, supporting us in providing them with a high level of service to promote longevity in our partnerships.

• Upholding and introducing processes to support the smooth running of our day-to-day systems.
• Implement the Salesforce program into our day-to-day reporting.
• Facilitating the smooth running of our sales processes and assisting and supporting the management of our high-profile accounts
• Submit, manage and track sales orders, ensuring that all orders are received and processed in a timely manner
• Manage, update and communicate delivery schedules for clients
• Daily liaison with our jewellery brand clients and buyers, providing any requested information and sharing documents
• Following and tracking orders from suppliers
• Ensuring delivery dates are met
• Updating our databases regularly to ensure that all information and contacts are kept up to date
• Handling any repairs and returns and ensuring that these are processed smoothly
• Customer service support for our wholesale customers
• Supporting the sales team in all ad-hoc duties when needed

The Candidate

• A minimum of 3 years' experience working in wholesale operations/admin.
• Exposure to working with Wholesale systems / POS retail systems / ecommerce systems
• Strong interpersonal skills, able to develop senior customer relationships 
• Exceptional attention to detail
• Confidence with a positive approach
• Ability to work well under pressure

Application

Please apply with a CV and cover letter via the application form.

Job tags

Salary

£35k per annum