Sodexo
Location
Epsom, Surrey | United Kingdom
Job description
We currently have an opportunity for a We Support Team Member professional to join our team as a Front of House Team Member in Epsom - KT18 5UZ and be a vital part of delivering services! This is an excellent opportunity for a customer-focused individual to join a world-leading food and facilities management company, which can offer unrivalled opportunities for career progression. We're looking for enthusiastic individuals to come and join us at our prestigious corporate site.
Join Sodexo and be part of something greater!
What you’ll do:
Communicate well between staff, customers and clients and consistently demonstrate an efficient and friendly service to customers and clients.
Ensure the Reception, Switchboard and Helpdesk are consistently handled and operated at agreed times
Ensure you have a full working knowledge of the building, its personnel, and the local geographical area.
Answer the telephone promptly, politely & professionally always and connect callers quickly to the correct party.
Manage the new starter induction process for all new, including site tour and introduction to the key Workplace Experience teams.
Ensure that any building or equipment maintenance defects are reported immediately through the correct channels.
Participate in training or career promotion development schemes and team meetings to keep current with company legislations, policies and procedures internally or externally.
Ensure job sheets are logged & jobs are issued to the correct departments.
Attend any Meetings as requested and take minutes.
Attend other sites if required
Liaising with various contractors on & off-site
Comply with all company and client policies/procedures and statutory regulations relating to Health & safety, safe working practices, hygiene, cleanliness, fire and COSHH. This will include your awareness of any specific hazards in your workplace.
Request hospitality for the meeting rooms and meeting spaces – via phone or system.
Collection and delivery of goods
Meeting room and Audio Vision checks and set up when needed
Cover between departments during periods of holidays and sickness
What you bring:
Positive approach to learning in the role and identifying own training needs as appropriate, and can work on my initiative within a team environment.
Dealing with complaints whilst maintaining a professional outlook and positive attitude. Exceptional organisational skills
Able to work flexibly on business needs.
Committed to ‘getting’ the job done without compromising service levels and professionalism. Team player with a ‘hands-on’ approach to obtaining excellence in service delivery.
Ability to converse at all levels and adapt to the environment effortlessly. Proficient in the use of IT platforms, Outlook, Word, Excel • Fluent in English, both verbal and written
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
Ready to be part of something greater?
Job tags
Salary
£12 - £13 per hour
