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Customer Service Advisor


LSL Property Services plc


Location

Exeter, Devon | United Kingdom


Job description

Customer Service Advisor - Exeter EX1 Hybrid or Office based

 

We have an exciting opportunity for applicants to join a thriving Exeter business working as a Customer Service Insurance Advisor at First2Protect – a PRIMIS Mortgage Network partner business.

 

First2Protect is an insurance broker based in a modern office in the Southernhay area of the City Centre. We have over 80 employees and 65,000 policy holders insured through us. We are proud to provide a first class service and hold a 4.7 Trust Pilot rating, as well as providing a 5 star Defaqto rated home insurance product.

 

We provide property insurance solutions for a whole host of different clients along their property journey. This includes first time buyers’ right through to owners of large property portfolio’s, and everything in between!

You will be working as part of a team responsible for delivering high levels of customer service via telephone and digital communications. Giving advice relating to insurance products to help our customers protect their investments and in some cases, being first point of contact to introduce the First2Protect service.

 

Working alongside our partners in the mortgage and finance sector we pride ourselves on meeting our shared customer needs in both Household and Buy to Let insurance policies.

 

Employee development is at the heart of what we do, all of our leaders and trainers were once advisors and have progressed into senior roles from developing their skills and knowledge throughout their careers here.

 

There are also many opportunities for you to develop your career within First2Protect through our Learning and Development programs.

 

What’s in it for you?

Opportunity to apply for hybrid working (home and office working) once competent within role and agreed with Line Manager.

 

What do we expect from you?

 

Overview:

Job Type: Full-time – Office working with opportunity to apply for hybrid working

Working Hours: 37.5 hours per week

Working Days: Monday - Friday

Salary: Ranging from £22,050 – £23,100pa with OTE at £24,054 - £25,575 with uncapped bonus opportunities.

 

The above packages are dependent on what team you would join.

 

If full time hours or normal business hours cannot be fulfilled, then we will listen to any requirements you may have. Please let us know about these requirements upon submitting your CV.

To apply for this position, please send your CV to [email protected]

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know.

 


Job tags

Full timePart timeCasual workWork at officeWork from homeHome officeHybrid workCity centreHoliday workWorking Monday to Friday


Salary

£22.05k - £23.1k per annum

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