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Location

Salford, Greater Manchester | United Kingdom

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Job description

This role is known internally as “Extra Care Scheme Housing Assistant.”

Everything we do aims to positively impact the lives of our social housing tenants and deliver on what matters to them and their communities. We provide safe, well-maintained, sustainable homes and deliver customer-focused services. ForHousing is a place where everyone can thrive and be themselves.

As part of our Neighbourhoods team, you’ll support tenants to manage and maintain their own tenancies, ensuring buildings are safe, performing safety compliance checks in buildings and tenants’ homes.

Why ForHousing?

STAR – through our partnership with STAR you can save money on everyday spending and make your money go further with discounts across a wide range of shops and products
Smartech – purchase technology or white goods and spread the cost
Wellbeing centre – gym discounts, exercise videos, mindfulness tools, nutrition advice, financial advice and more
Cycle to work scheme – save up to 40% on bikes and equipment
Employee Assistance Programme – access to a 24/7 counselling and support helpline

What you’ll be doing:

Carrying out scheduled health and safety checks, fire alarm testing, and building safety checks in line with health and safety regulations.
Ensuring the functionality and performance of tenants’ emergency call systems.
Tenancy management, including pre- and post-void inspections, accompanying prospective tenants on property viewings, and completing sign-up documentation.
Supporting tenants by producing support and wellbeing plans, and being the first point of contact for all tenant, family, contractor, or visitor enquiries.
Maintaining general administration systems and setting up new suppliers, ordering goods and paying invoices when necessary.

What we’re looking for:

NVQ level 2 in social care or similar would be ideal
Excellent customer service and communication skills
Understanding of safeguarding responsibilities

ForHousing is an equal opportunities employer and welcomes applications from all sections of the community.

If you need any adjustments to be made to our recruitment process, please get in touch with the team on [email protected]

Please note we reserve the right to close this vacancy early, depending on application volumes.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .

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Job tags

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Salary

£26k per annum