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Education Sales Account Manager


Centerprise International HQ


Location

Basingstoke, Hampshire | United Kingdom


Job description

Job Description

Position:

Education Sales Account Manager

Salary/Package:

Basic Salary + Sales Commission + Car Allowance

Benefits:

25 days holiday entitlement rising to 28 days after 5 plus years’ service
Holiday Purchase Scheme
2 days for personal wellbeing
Company supported CSR Volunteer Day
Pension – including option to join Salary Sacrifice/Exchange for Pension scheme (SXP)
Electrical Vehicle Salary Sacrifice Scheme
Death in Service – x4 basic salary
Private Medical Insurance available, partially subsidised by Ci
SAGE- Employee Benefits Membership
Corporate gym membership available, partially subsidised by Ci
Salary Sacrifice charity donation scheme
Ci Christmas Savings Club
Ci Lottery
Out of town offices with free parking
Hybrid working arrangement – Mon & Fri optional WFH days

Business Unit:

Private Sector- Education

Reporting to:

Education Business Unit Manager

Location/site:

Basingstoke- Hybrid working (3 days in the Basingstoke office)

Vetting requirements:

Yes

Company Overview

Established in 1983, Centerprise International has over 40 years’ experience in delivering innovative and cost effective Information Technology solutions and services. Our financial strength, heritage, knowledge and experience is further strengthened by our adherence to internationally recognised ISO quality standards, specifically designed to protect and support the delivery of high quality solutions and services to our customers.

Ci’s primary focus has always been to deliver cost efficient IT solutions that are tightly aligned with our clients aspirations/objectives. Our comprehensive solution portfolio and deep understanding of Public Sector Procurement and Framework requirements has allowed Ci to build many long standing Partnerships with some of the UK’s leading Central and Local Government bodies. Our cash reserves, recent strategic acquisitions and the quality of contracts held are an assurance of our future growth.

Throughout our history, Ci has evolved to meet market demands and now offers a comprehensive portfolio of fully managed services and support solutions specifically designed to complement and enhance our existing hardware, software and support capabilities.

Ci actively seeks to attract talented and ambitious individuals, to nurture and develop throughout their career.  The Ci Group comprises of wholly owned companies and a joint venture business, providing ample opportunity for our staff members to develop a wide and varied career path.  All employees have the opportunity to learn from successful, highly capable business professionals with extensive knowledge and experience to learn first-hand how a thriving privately owned business operates. 

Role Description

Working within the rapidly growing and successful sales team, the ideal candidate will demonstrate a keen understanding of ICT Infrastructure solution sales and posess strong consultative selling skills.  To excel in this role you will be an active listener, have a compelling sales personality, and a passion and determination to succeed.

Excellent communication and interpersonal skills are essential as are comprehensive negotiation and collaboration capabilities. You will be comfortable at building relationships, influencing and managing complex situations/requirements, presenting compelling/persuasive sales pitches and liasing with key contacts and external stakeholders to get things done.  You will also demonstrate a history of over achievement of sales targets and KPI’s.

Responsible for generating sales for the education sector of the business , you will be comfortable collaborating with Centerprise Technical, Service and Marketing teams to proactively create Business Development campaigns and Account Development plans with the specific objective of securing net new customers.

The candidate will be expected to competently undertake cold and warm calls without hesitation and consistently send compelling emails and proposals, directing the next steps in the engagement– with the aim of building trust and rapport to benefit the sales cycle.  Initially conversations may involve End User Compute products and services, 

however priority will be focussed on the identification and promotion of Ci’s wider services and solutions portfolio, delivering a comprehensive “end-to-end” IT user experience.

The Candidate will develop a good understanding of the business issues facing education customers. It is expected that the candidate will become the subject matter expert, promoting Ci’s end-to-end IT solution portfolio, with a particular emphasis on our catalogue of managed services.

Ideally, you will be competent using Microsoft Dynamics CRM and will have experience within the I.T. Solution/Services sector. This role requires an understanding of Education Procurement Frameworks and the associated on-line sytems and procedures.

The candidate will be exposed to every element of the sales cycle, including but not limited to:

Lead generation

Opportunity identification

Proposing and presenting the solution

Quotation/proposal creation

Sales negotiation

Closing sales

The successful candidate will be at ease selling autonomously, but also able to work in partnership with key stakeholders and as part of the wider education team.

a)          Key Objectives:

Deliver against and exceed sales targets

Achieve agreed KPI’s

Identify and build effective influence networks

Promote the Centerprise product and solution portfolio

Proactively grow and maintain an account base in partnership with Ci’s Marketing and Tech Services team

Manage and maintain performance levels to achieve targets

Be professional and courteous at all times

Manage time effectively and productively

Work effectively as part of the Education Sales team, but also Centerprise as a whole

Interact and cooperate with all company employees

Build trust, communicate effectively, drive execution, foster innovation and demonstrate integrity  

b)         Responsibilities:

Partner with customers and supplier partners, adding value to their business and solving problems, through technology

Identify and nurture leads and opportunities using effective and persuasive communication

Active involvement in company marketing and business generation initiatives

Maintain accurate records of all sales/prospecting activities using Dynamics CRM

Deliver lead and opportunity updates via CRM during Friday sales meeting

Sell consultatively and make recommendations to prospects and clients

Identify and report any performance issues to allow for prompt remedial action

Maintain effective communication with existing customers on a regular basis

Ensure Business Unit Manager and Internal Account Managers receive regular activity updates

Continually improve knowledge and capabilities to support job function

Ensure that any hindrances to sales performance are reported and resolved

c)          Relationships:

Report to Business Unit Manager

Be a productive part of the Ci Education Sales team and Centerprise as a whole

Colaborate and communicate with all departments and adhere to Company policies/procedures

Competencies

Collaborate & InfluenceMakes an effort to connect with people outside the immediate team and has the ability to positively influence the way others think.
Conviction & CourageWill take a stand and share a point of view, understanding he/she may not always be right.
Communication SkillsEffectively communicates his/her thoughts in a well organised and effective manner in order to get the desired message across.
Open CommunicationIs professional and positive in interacting with others and is able to establish rapport quickly, treating others with courtesy and respect.
Drive for ResultsDemonstrates a strong work ethic committed to seeing tasks through to completion, whilst taking responsibility for and taking pride in achieving successful results.
InnovationPushes to think beyond the obvious, contributing new ideas to enhance and ways of working and ensure high quality deliverables.
Focus & PrioritisationDevelops measurable objectives, with management guidance, to focus and prioritise what’s important, ensuring efficiency and effectiveness in the delivery of work/projects.

Experience and Skills

Essential

  • An understanding of the latest trends around Public. Private & Hybrid Cloud
  • An understanding of the Education market place
  • Familiarity with on-premise IT Solutions/Services
  • Previous experience working in a IT sales related role
  • A passion to learn and understand key IT concepts and trends
  • Demonstrable sales skills
  • Previous sales experience making cold and warm calls with confidence and ease
  • Excellent communication skills (verbal and written)
  • Able to effectively articulate the Ci value proposition
  • Building relationships and customer understanding and conversion into sales opportunities
  • Effective objection handling
  • The ability to thrive in competitive situations and negotiations
  • Competent in O365 package i.e. Word, Excel, Powerpoint etc

Desirable

  • To be able to manage accounts and to create new opportunities
  • Good general IT knowledge
  • Good time management and administrative/organisational skills

Company Profile

Essential

  • Customer-Centric - Ensure customer satisfaction is our number one priority
  • Commitment - Be true to your work and go the extra mile to deliver on your promise
  • Courage To Challenge - Have the strength to make a difference and don’t be afraid to constructively challenge the status quo
  • Succeed - Be innovative and do all that is reasonable to deliver a positive outcome
  • Dedication - Giving your time and energy in the best interests of the Company

Education/Qualifications/Specific training

Essential

  • Minimum A-C in GCSE Math and English

Desirable

  • A degree in a business, IT or related subject
  • A vocational qualification providing the ability to communicate effectively with customers e.g. NVQ Level 2 Customer Services

THE CENTERPRISE GROUP
IS AN EQUAL OPPORTUNITIES EMPLOYER


Job tags

Christmas workWork at officeLocal areaImmediate startHybrid workHoliday workWorking Monday to Friday


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