SERVICE SPORT UK LTD
Location
Chorley, Lancashire | United Kingdom
Job description
ServiceSport UK is the UK’s number 1 gym equipment service and repair provider. We have supported the fitness industry for more than 20 years and work with customers such as the Ministry of Defence, Nuffield Health, Bannatyne health clubs, Manchester United Football Club, prisons, NHS, schools, colleges, universities and many more to prolong the life of their gym equipment. We are based in Chorley, Lancashire, with a secondary hub located in Witham, Essex. We turn over more than £7m a year in sales revenue with a team of approximately 74 members of staff.
The goal of the Internal Sales Coordinator is to facilitate inbound sales in every possible way across the range of products for ServiceSport. The Sales Executive will assist the National Sales Manager (NSM) to drive the growth of the business with all inbound sales. As an Internal Sales Coordinator you must be enthusiastic and friendly to best aid and advise customers, to maintain the relationship and continued custom. You will contribute to meeting the sales targets set as prescribed. As an Internal Sales Coordinator you must have a good understanding and knowledge of all products / services you are selling. This expertise combined with excellent communication skills ensures the finest customer experience, which will lead to a greater volume of sales.
Outstanding Internal Sales Coordinators can find the right balance between being customer-oriented and applying an approach that ensures the continuity of inbound sales remains and grows
all while being professional and displaying enthusiasm. It is essential that the person must have proven experience in customer service or a sales role. They should be familiar with handling customer enquiries along with the use of the CRM system. As with any customer dealing role having excellent communication skills is a must.
Duties include
Handling CRM systems
Dealing with customer enquiries
Keeping business plans up to date on service & repair targets and equipment and monitor your progress with the updates from accounts for the monthly, quarterly and annual targets.
Cross selling and upselling between service and equipment customers.
Customer Service Practitioner – Level 2. This Apprenticeship is completed within the workplace. You will be assessed through written work, verbal discussion and observation throughout your training. You will be given time by your employer to complete portfolio work, attend training, workplace shadowing and any other opportunities to develop your skills and knowledge.
Full time employment.
Job tags
Salary
£10.98k per annum
