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Payment Optimisation Manager


Domestic & General Group Limited


Location

Wimbledon, Greater London | United Kingdom


Job description

We have a great opportunity for a Payment Optimisation Manager to join our Payment & Finance Operations team here at Domestic and will bring in their expertise on this subject matter to act as a subject matter expert to deliver continuous improvement on Domestic & General’s global payment portfolio. 

We are seeking a skilled and motivated lead responsible for leading and managing development, optimisation, and operations of our payment services. The ideal candidate will have a strong understanding of financial processes, payment technologies and a proven track record of successfully delivering solution that enhance billing efficiency and customer payment experiences in a subscription business.

Domestic & General is a company with an ambitious future. We are expanding our horizons and entering new markets and we need your expertise to help make it happen. We are an international company who works with some of the worlds most respected and well-known brands of domestic appliances and electronic consumer goods. These opportunities don’t come around often, so this really is a position not to be missed.

Key responsibilities:

Skills and experience required for this:

We offer lots of great benefits! Some of which include: 

Domestic & General are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.

Please note that we have a thorough referencing process, which includes criminal record checks.

For over a hundred years, Domestic & General have been a trusted provider of aftercare for millions of domestic appliances. Today, we’re the UK’s leading provider of appliance breakdown protection, developing products and services to meet your needs.

We provide protection, maintenance and support for a broad range of domestic products and consumer electronics, ranging from televisions to washing machines to boilers.

We look after 23.9 million products and, through our expert service network, we repair or replace 2.9 million appliances every year*.

It’s our mission to keep your world running by delivering a service that never lets you down.

Pension

Attractive company pension scheme.

D&G Plan

Free Domestic & General protection plan - one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends.

Access to discounted Sky TV and mobile packages, together with a range of discounts for 100s of online and high street retailers.

Life Assurance

Employer funded cover of 4x basic salary.

Cycle to work scheme

Tax efficient bike and cycling equipment worth up to £1000.

Car Leasing

The carbon neutral Car Scheme is provided by Tusker and is the smarter way to run a car. A fixed monthly amount is taken directly from your gross salary and in return, you get to say hello to a brand new car, with no deposit.

Employee Assistance Programme

Our EAP provider ‘My Healthy Advantage App’ gives you access to support from qualified counsellors, 24 hours a day, 7 days a week.

Holidays

The annual entitlement is 25 days holiday, with the opportunity to buy up to one additional week per year.

Travel Loans

Interest free loans to help spread the cost of annual travel tickets.

Discounted gym membership, online virtual workout sessions, online culinary classes.

Training opportunities as well as clearly defined career progression.

Health Cash Plan

D&G enrols all employees in a Health Shield health cash plan, paid for by D&G, which enables cashback (up to set limits) towards the cost of essential healthcare, including dental and optical.

Finance Loans & Savings

D&G have partnered with SalaryFinance to offer lending and saving facilities through payroll, together with financial wellbeing and support services through a dedicated online portal.

You Have already applied for this vacancy, please go to your account to see your progress.

Privacy Policy

Domestic & General (D&G) Privacy Statement

This privacy statement is applicable to UK and EU candidates only.

The following explains how we Domestic & General (D&G) (Controllers) intend to use the information you provide in your application, along with your rights, our reasons for requesting it and who will have access to it.

As defined by the General Data Protection Regulation (GDPR) Domestic & General (D&G) is the Data Controller and ultimately responsible for ensuring the data you provide is kept secure, processed correctly and that you understand your legal rights in relation to the data you provide.

The recruitment software we use via this website is supplied by IRIS Software Group Limited and they are defined as a Data Processor under the GDPR. They will only process your data in accordance with our instructions.

IRIS can be contacted at: 4th Floor Heathrow Approach, 470 London Road, Slough, England, SL3 8QY

For Data Protection enquiries, please contact the Help Desk at [email protected]

What information do we collect from you?

We collect information that is specifically provided by you as part of an application process. We will collect the following (but not limited to):

By agreeing to this privacy statement, you are allowing us to form a contract that will mean we can use your details and information presented so that we can assess your suitability for employment with us and carry out our statistical analysis.

Why do we collect this information and who do we share it with?

Details you provide in this application:

We will store your application data for 12 months after the vacancy has closed. After this period, it will be fully anonymised.

If you are successful through the application stage, as part of our pre-employment checks, we will perform a number of background checks. We use the following provider(s) to handle your data in order to complete the checks on our behalf: Vero. For information on their privacy policy, please visit

We collect your data for statistical analysis or to extract it as part of a successful employee process in to our HR/Payroll system.

How can I access the information you hold about me? Your rights

We are dedicated to providing reasonable access to visitors who wish to review the personal information retained when they apply via our website site and correct any inaccuracies it may contain. If you choose to register, you may access your profile, correct and update your details, or withdraw your details at any time. To do this, you can access your personal profile by using the secure login. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements.

You have the following rights in relation to the way in which we deal with your personal data:

Within your candidate account, you can also use the Download Data feature to generate an XML file of the current data we hold on you that you have provided and/or have access to within the account.

Where you exercise your right to object or withdraw your consent we may process your personal data without your knowledge or consent where we are permitted or required by law or regulatory requirements to do so. In such a case, we will not process more personal data than is required under the circumstances.

If you are not satisfied by our actions, you can seek recourse through our internal complaints procedure. If you remain dissatisfied, you have the right to refer the matter to the Information Commissioner ( or seek recourse through the courts.

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