Location
Gloucester, Gloucestershire | United Kingdom
Job description
The support services manager will lead their team to ensure our customers have clean and well presented facilities, so good they leave with a positive lasting impression and tell others how good their experience was.
They will interact with the Operations and Facilities teams to ensure understanding of the business’ need and deliver service which exceeds expectation and supporting all Gloucester Services sites. The support services manager will monitor and manage all cleaning activities across Gloucester Services, ensuring they are meeting the necessary standards, regularly review existing service provisions to ensure they are still meeting business need in line with budgetary requirements and ensure all staff are encouraged and motivated, and feel supported and valued in their working environment.
Your responsibilities will include;
- To maintain the main buildings, car parks and petrol filling station buildings within the site to an appropriate standard both internally and externally, including cleaning, traffic management and site security.
- To order stock and equipment in line with budgets, regularly review costs and improving profitability where possible
- To ensure monthly reports, audits and any other paperwork or documentation is produced in a timely manner.
- To ensure all site information is maintained and updated in accordance with procedures and is legally compliant in relation to Health and Safety and support the Head of Safety and Quality with any on site administration and follow-up.
- To be responsible for reception administrator, external visitors, and site enquiries.
- Manage the drivers and Gloucester food-van maintenance and schedule.
- To be responsible for the automated cash machines, including daily counts, vouchers, maintenance and investigations.
- Manage and lead your team, including training, dealing with any people issues and ensuring payroll and other systems are updated and completed accurately and in a timely manner. Closing date for applications 8th March 2024
At Gloucester Services you will also enjoy
- Up to 75% off the products from our Kitchens
- 25% off the products in our Farmshops
- A free meal whilst on shift
- Free parking
- Contributory pension scheme
- 28 days holiday (pro rata for part time) with the option to purchase an additional week.
- Paid day off for your birthday
- Colleague bus service covering Gloucester City Centre, Bristol Road, Quedgeley, Kings Way, Tuffley, White City, Robins Wood, Matson and Abbeydale
We are looking for someone who demonstrates our values or Warmth, Graft and Courage.
With proven management or supervisory experience in a similar role. You must have the ability to prioritise, and delegate effectively and have experience recruiting, training and developing a team.
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Job tags
Salary
