Intercom System Engineer, EMEA
Location
Coventry | United Kingdom
Job description
Do you want beneficial technologies to be shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve quality of life across the globe. Welcome to Bosch.
Job Description
The Intercom System Engineer creates specific Intercom product or system solutions based on (project) specific end-user requirements and/or specific vertical needs and supports project tenders and the related execution process. He also provides technical support for a global customer base.
Essential Functions
- Translate end-user requirements into a technical solution with adaption of the standard products for verticals/projects (also considering cross-BU & 3rd party integration requirements)
- Prepare technical concept, system designs for dedicated product solutions and projects on request of sales organizations
- Assist end-users with troubleshooting and upgrades throughout the life of the system (level 2 and level 3)
- Support final installation and commissioning phase (trouble-shooting) as required
- Support Product Engineering Process (PEP) on all defined process steps
- Support sales organization in projects and/or project acquisition phase
- Assist sales in explaining concepts to end-users, influencers and system Integrators
- Support training for sales and customers globally
- Provide guidance and support to MKK to create training material
Qualifications
Requirements
- Bachelor’s degree in Technical domain or Engineering combined with experience in field related to professional communications
- Experience in technical support / engineering preferably in the Critical Communications which could include Television Broadcast, Corporate AV or Theater.
- Strong communication skills, both written and verbal using the English language.
- Ability to plan, organize and follow through/implement activities to achieve timely, accurate results, focusing on key priorities and effectively juggling multiple projects.
- Ability to identify problems and root causes, being creative in problem solving, listening to all input, examining all possibilities and remaining open minded.
- Trustworthy and credible. Remains consistent in word and action.
- Up to 50% travel (some international) may be required.
Additional Information
On offer is a competitive salary and pension contributions. With a great package of benefits including annual bonus, a health cash plan, life assurance and staff sales discount. We will also provide many opportunities for personal and professional development.
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