Customer Service Executive
Location
New Forest, Hampshire | United Kingdom
Job description
Posted: 27th February 2024
Salary: £30000 - £35000 per annum
Location: Ringwood
Reference: RING-CSE
Customer Service Executive
Location: Ringwood
Salary: £30,000 – £35,000 p/a (OTE £40,000)
Hours: shifts between 7:30am – 6pm (1 in 4 Saturdays 8am – 2pm)
FREE onsite parking
Are you hungry to succeed, and want to be part of a fantastic team with a great earning potential? If yes, then we want to hear from you! Our client is looking for an enthusiastic, hardworking individual to join their team!
Duties:
- Dealing with all inbound calls from customers (no outbound)
- Supporting customers and confirming appointments over the phone
- Liaising with customers via phone, live chat, and email
- Follow up on emails
- Diary management
- Nurturing customer calls and transferring them into bookings
- First point of call for customers – transfer calls over to relevant departments when required
Skills:
- Previous customer service telephony experience is required
- Enthusiastic and willing to learn
- Proficient with Microsoft 360
- Driven and eager to achieve maximum potential
- Willing to work towards and hit targets
To apply, or for more information please contact Shannon from Mploy Staffing Solutions – 07761344319 / [email protected]
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