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Location

Staines upon Thames, Surrey | United Kingdom

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Job description

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

Customer Engagement and Deal Pursuit.

· Collaborate closely with core account and solution sales teams to support new and existing accounts, drive executive level engagement, pipeline development, maturity and sales/growth of ServiceNow solutions. Priority is very large enterprise and targeted regional accounts. (All Accounts)

Account Strategy and Planning

· Collaborate closely with account teams, solution sales, inspire value, enterprise architecture and others to build account plans, strategies, and white space analysis. Participate in regional team meetings including QBR’s, EBC’s, customer executive meetings as well as internal team meetings and forecast calls. Priority is very large enterprise and targeted regional accounts both new and existing with an emphasis on closing new logo’s and growth of existing accounts. (All Accounts)

Industry GTM Strategy and Reporting

· Collaborating closely with corporate strategy, provide the Industry/Sub-Industry perspective to provide insight and analysis of how ServiceNow is currently performing as well as strategic guidance as to what ServiceNow should be focusing on in the Healthcare Provider industry as it relates to GTM activities and product investments. Continue to co- own/operate the ServiceNow Customer Advisory Board.

Partner Engagement

· In support of GPC Industry team, engage with strategic partners to ensure alignment on industry strategy, establish relationships with advisory practice leaders, and support joint sales pursuits. Focus effort on strategic partners for industry.

Marketing Engagement

· In support of industry, product, and field marketing, serve as SME and thought leader to provide input and direction on content creation. Serve as speaker as requested by marketing at industry and ServiceNow customer events. Identify accounts to capture customer stories & customer references

Product and Solution Development

· Collaborate with industry and horizontal product teams to identify and bring to market new product capabilities and solutions to support industry demand and opportunity.

Enablement Support

· In support of regional and industry enablement team, provide guidance and thought leadership to enablement needs and content. Participate in enablement delivery and also delivery of ad hoc enablement at the regional/local level as requested by sales teams.

Qualifications

To be successful in this role, candidates will usually have:

• Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level within the Operation Technology space
• New business sales success into Manufacturing, Automotive, Oil&Gas, Life Sciences etc
• Experience in an EMEA wide role desirable
• Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals.
• Ownership of accurate CRM reports including current and future quarterly forecasts and opportunity inspection
• Experienced in driving sales process and drive effective working relationships with Sales Operations
• Ability to understand the 'bigger picture' and business drivers around IT
• Ability to build long term strategic and senior level relationships
• Ability to adapt and work effectively within a rapidly changing and growing environment
• Demonstrates strong business and financial acumen
• Built self-motivated sales teams that embrace a culture of collaboration, enthusiasm, and overachievement
• Champions and promotes top performers, constantly develops and coaches the team and themselves, and topgrades appropriately
• Proven partner relationships and networks, and ability to grow the impact of revenue streams and territory development through the partner ecosystem
• Ownership of driving successful pipeline generation activities developed by marketing or the partner community
• Fluency in English with excellent presentation and story-telling skills
• Regional travel across EMEA

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site .

From Fortune. 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

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