Application Team Lead

Location

Aberdeen | United Kingdom

Job description

Are you ready to play a key role in propelling organisations on their data driven journey?

Sword builds foundations across platforms, data, and applications and our people have a shared passion for technology and solving complex business challenges for our customers.

Our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success. Our people and culture are our highest priority in all we do. Measurable feedback is captured annually to ensure we continue to improve and develop our offering.

If these values are important to you, and you are looking to take the next step in your career with an established and growing company, we’re delighted to share a newly created opportunity to join the Sword team in the role of Application Team Lead .

The primary responsibility of the Application Team Lead is the leadership, direction and delivery of the Application team and services with the aim to consistently meet business requirements. The role supports business objectives by providing safe, secure and stable systems.

Here’s what the role looks like:

• Delivers Application related BAU Services through either direct staff or managed service provision.
• Supports the Product Lead to develop workforce plans that ensure IS operations can supply skilled resources to meet current and future demand across the enterprise
• Supports the on-going security, performance, stability, maintenance and monitoring of the application portfolio
• Builds successful peer relationships with other IS and business functions through a clear understanding of business needs, and ensuring delivery of IT services to meet those needs
• Follows the formal governance mechanism to establish and monitor effective controls for the processes and functions performed by IS operations teams
• Drives the adoption of, and further development and enhancement of, re-usable, repeatable, standardised, and measurable processes.

Requirements

At Sword, we are proud of cultivating a respectful workplace that values the contribution of all our people, whatever their background or stage in their career. We welcome your application should you hold the right core experience, knowledge and your application sufficiently outlines your relevant skills or transferrable skills in this area. If you believe you're qualified, but don't "check all the boxes", please still submit an application and we will explore your experience further.

• Experience in managing an IT support team, preferably applications but not essential, working with business users, and third‐party vendors.
• Self-motivated with a willingness to go the extra mile to achieve important goals.
• Responsible for ensuring IS operational capabilities achieve regulatory or statutory compliance requirements.
• Strong third-party management skills, working closely with multi sourcing and vendor managers.
• Excellent verbal and written communication skills, including the ability to explain technical concepts and technologies to the IS workforce.
• Experience of application support and maintenance preferred but not essential.
• Strong industry and domain specific knowledge of the enterprise and its business units.
• Experience of developing and implementing process improvements.
• ITIL qualification (foundation at a minimum or similar demonstrated experience).

Benefits

Our people are supported and encouraged to develop their career with Sword through their own personal learning and development plan, alongside a competitive salary, pension, private health, wellbeing and insurance schemes, a flexible approach to working, and employee assistance programme.

Sword is committed to maintaining a diverse environment and is proud to be an equal opportunities employer. All applicants receive equal consideration for employment regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.

Job tags

Salary