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Head of IoT Customer Success


Michael Page


Location

Watford, Hertfordshire | United Kingdom


Job description

As the Head of Customer Success, you will play a pivotal role in shaping and executing our sales support and customer engagement strategy. You will develop and lead a team of IoT Sales Support Specialists focused on the CSL product portfolio, providing best in-class sales support and customer onboarding. Additionally, you will oversee the Business Support team, managing functions such as service provisioning, CMP management and pricing/tariffing, revenue/cost assurance, and commercial data analysis for our estate of 3M+ customer connections.


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Salary

£72k - £88k per annum

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