Retail Planning Executive (FTC)

Location

Watford, Hertfordshire | United Kingdom

Job description

About us:

We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus and Italy. We have been officially awarded the Fourth Licence (10 year licence) to operate the National Lottery starting February 2024.

‍We’ve developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better. Our aim is to create one of the UK’s most inclusive organisations – where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes.

Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications. Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

While the main contribution of the National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime, largescale transformation journey to build a bigger, better, and safer National Lottery that delivers more money to good causes.

Role Purpose:

• Develop, champion and support delivery of key initiatives across the Retail Channel to continually improve retail execution, in line with annual planning.
• Support achievement of Sales and Good Causes budget by ensuring the Retail Team develop, execute and deliver retail and marketing plans effectively.

This role is offered on a 6 month fixed-term contract. We offer hybrid working with an expectation that the successful candidate will be in our Watford HQ office twice a week.

Role Responsibilities:

• Support improving Retail Channel capabilities, processes, and tools.
• Manage third party supplier relationships with the Retail Operations Manager for CACI, Shepper, Powerforce and Zaptic
• Build and deliver Quarterly journey plans for the Retail Sales Team with CACI
• Support development of ways to deliver great in store execution of the National Lottery within customers.
• Provide weekly updates to the Retail Sales Management team and maintain key retail processes to ensure the field team can meet KPI deliverables.
• Support the Retail Operations Manager to shape and implement the overall retail strategy and prioritise activities for all Retail teams.
• Monitor and action any new requests for the Retail Strategy & Operations team via the front door document.
• Support building quarterly Dynamic Risk Intervention (DRI) plans.
• Ensure timely reporting and call file creation via Shepper dashboards and the Retail Sales Managers (RSMs).
• Work with the data team on ensuring Return On Investment for Dynamic Risk Intervention (DRI) and Powerforce activity.
• Support the building of yearly and quarterly Dynamic Risk Intervention (DRI) and visit support through Shepper and Powerforce.
• Maintain auditable processes with all suppliers including monthly meetings and actions.
• Support the supplier relationship and day to day issue resolution for Zaptic.
• Support the building of decks and documents to cascade information to retail functions through their team meetings and regular workgroups such as Retail Leadership Governance Meeting.

Skills and Experience:

• Knowledge of sales impact analysis and achievement of Return On Investment (ROI)
• Demonstrable knowledge and experience of retail execution including brand activation.
• Experience and knowledge of successful selling and influencing skills.
• Effective written and verbal communication skills.
• Ability to articulate and present with impact to senior colleagues.
• Skilled in prioritisation and multi-task management under pressure.
• Ability to understand key business operational reporting.
• Previous experience of developing and managing business processes preferrable.
• Advanced ability to use the Microsoft Office suite, Google Suite and Zaptic.

Benefits:

Here is our list of benefits:

• 34 days paid leave (This includes bank holidays)
• 2 x Life Days
• 4 x Salary of Life Insurance
• Pension: We’ll contribute 8.5%
• BUPA
• £500 wellness allowance
• Income Protection

As part of our onboarding processes, all successful candidates will need to complete both a Pre-Employment Screening process and a Fit & Proper check by the Gambling Commission. These checks include a DBS (an enhanced check, which shows convictions and conditional cautions), credit and social media checks. As part of our application process, you will be asked to identify in advance if you have spent or unspent convictions that we need to be aware of.

Should you not disclose convictions at the application stage, not pass the Fit & Proper Check process or not complete your Pre-Employment Screening then unfortunately you may not pass our probation process.

All data will be handled in accordance with our data policies and treated with utmost confidentiality.

Job tags

Salary