STEER AUTOMOTIVE GROUP LIMITED
Location
Westbury, Wiltshire | United Kingdom
Job description
The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive training, while in full-time employment.
What will I be doing? The programme covers the technical and practical needs for today’s motor vehicle retail customer service industry. You will cover:
• Understanding customer service within the automotive industry
• Understanding how to communicate effectively with customers in the automotive industry
• Understanding how to deliver reliable customer service within the automotive industry
• Understanding how to use dealer management systems (DMS) relevant to the automotive industry
• Understanding how to recognise and deal with queries, requests and problems in the automotive industry
• Understanding how to develop customer service relationships in the automotive industry
The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive training, while in full-time employment.
What will I be doing? The programme covers the technical and practical needs for today’s motor vehicle retail customer service industry. You will cover:
• Understanding customer service within the automotive industry
• Understanding how to communicate effectively with customers in the automotive industry
• Understanding how to deliver reliable customer service within the automotive industry
• Understanding how to use dealer management systems (DMS) relevant to the automotive industry
• Understanding how to recognise and deal with queries, requests and problems in the automotive industry
• Understanding how to develop customer service relationships in the automotive industry
• Advanced apprenticeship to further improve your knowledge and skills
• Career in the motor vehicle retail customer service industry
Job tags
Salary
£10.98k per annum
