Tripadvisor
Location
Oxford, Oxfordshire | United Kingdom
Job description
About Viator: Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. With industry- leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember. Perks of Working at Viator: Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary, annual bonus, and equity. “Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like. Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. Donation matching. Give back? Give more! We match qualifying charitable donations annually. Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. Travel perks. We believe that travel is employee development, so we provide discounts and more. Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges. Health benefits. We offer great coverage and competitive premiums. Our Values: We aspire to lead. Tap into your talent, ambition, and knowledge to bring us – and you – to new heights. We’re relentlessly curious. We push beyond the usual, the known, the “that’s just how it’s done.” We’re better together. We learn from, accept, respect, support, and value one another– and are creating something remarkable in the process. We serve our customers, always. We listen, question, respond, and strive for wow moments. Job Overview: Viator, a Tripadvisor company and the world’s largest experiences marketplace, is searching for a talented and dedicated editor to join its global content team. The successful candidate will manage the day-to-day production of SEO-optimized content for Viator’s 300K+ product detail pages (PDPs). This position is ideal for someone who has both e-commerce and editorial experience, with a proven track record in creating keyword-rich content that is engaging for people to read and easy for search engines to index. Responsibilities: Manage a publication schedule for Viator’s product detail pages. Assign, edit, proofread, fact-check, and publish content created by in-house and freelance writing, editing, and content support teams. Create and maintain assignments in a custom web-based system that allows us to seamlessly assign 5K+ pieces of content each month. Pull reports and cross-reference with customer data to guide content production decisions. Maintain direct relationships with writers and editors, responding to queries and providing regular feedback. Work in a custom content management system (CMS) to create and update content. Ensure adherence to SEO best practices and Viator’s tone and voice. Prioritize tasks effectively to meet deadlines and project timelines. Proactively troubleshoot content workflows and optimize content production. Collaborate with ME and other team members to generate new content concepts. Support the ME in the production of content for other projects and pages. Job requirements: 4+ years of professional writing and editing experience (writing samples required), with a year of e-commerce experience preferred. Project manager approach to content, including project definition, scoping, and planning; resource allocation and management; and delivery to time, scope, quality, and budget. Superb communicator with close attention to detail who can write effective, concise copy to maximize conversion. Comfortable working with other teams and building strategic working relationships. Demonstrated ability to work independently and pivot between a variety of projects simultaneously and under tight deadlines. High level of confidence working with Salesforce, custom CMS, or other relevant web-based tracking and content-entry systems. Strong understanding of SEO concepts. Familiarity with AP Style and writing in American English. Solid Excel experience required. Experience with Asana, Tableau, Jira, and Confluence is preferred. A love for travel (and travel experience) is a strong plus. If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to us.
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