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Technical Support Analyst


Causeway Technologies


Location

Middlesbrough | United Kingdom


Job description

Technical Support Analyst

Middlesbrough

Do you want to help shape software that affects thousands of lives?

Who are we?

We are ranked as the UK’s #1 construction specific software player and our mission is simple; to provide market leading end-to-end software solutions to the construction and construction like industries across the entire build life cycle.

If you are looking to build an exceptional career with an award-winning company you’ve come to the right place. Our teams are based in the UK, Europe, and India, working on products that are used on a global scale. We have a clear and defined road map to deliver over the next 3 years, which is centred around a large-scale digital transformation as well as continuing our growth and expansion.

We embrace diversity and equality and want our employees to be comfortable bringing their whole selves to work. We are committed to building a team with a variety of backgrounds, skills and views. Creating a culture of Equality isn’t just the right thing to do, it improves every aspect of our business.

 

The Role

We’re looking for a technical, customer focused individual to join our growing business. This is an exciting Application Support role, providing an outstanding first line technical support service to our customer base. The role will suit someone with solid I.T skills and knowledge that would be interested in learning all Causeway applications at a first line level, with the drive and curiosity to get to second line.

We’re looking for someone who has a logical, pragmatic, technical and friendly approach. You should enjoy working as part of a team and towards shared goals and objectives. A good level of technical capability and excellent customer communication skills are essential.

We offer amazing workspaces in both our North East and Southern offices. This role is based out of our brand-new Middlesbrough office and is offered on a Hybrid working basis.

 

What you get from us:

If you're looking to build an exceptional career with an award-winning company you’ve come to the right place. We believe everyone at Causeway has a vital role to play in our success. Causeway is fuelled by curiosity and is a place for people who beam with positivity and burn with ambition.

Our team is everything, so we’ll take good care of you. In fact, we give well-being the same priority as our other business goals. We’re strong advocates of work-life balance, offering hybrid working alongside the opportunity to work from modern, collaborative offices.

 

Benefits

As a leader in employee engagement and people management, there are fantastic benefits and rewards at Causeway. We strive, year on year, to achieve recognition as an award-winning workplace that our employees love. We’ve selected just a few of the many benefits available below to show you how we take care of our Causeway stars.

Like all responsible companies Causeway is aware of the need to recognise the importance of protecting our environment and addressing the climate emergency. Causeway is a carbon neutral company and we offset our calculated carbon footprint. However, we recognise that offsetting is not a permanent solution, so we set environmental objectives to reduce our footprint year-on-year.


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