A2Dominion Group
Location
Uxbridge, Greater London | United Kingdom
Job description
Job Category : Housing
Location : Orwell Close, Hayes, A2Dominion Group
Hours Per Week : 12.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 12:00
Salary: £13.00
Require an Intensive Housing Management Officer to cover in a sheltered Housing Scheme for older people over 55.
Monday, Tuesday, Wednesday, Friday 9am -12noon, ability to be mobile and cover other schemes as an when needed.
The address of the scheme is Orwell Close, Hayes, UB3 1RL.
To deliver a high quality intensive housing management service that supports the general maintenance and security of the buildings and meets the needs of vulnerable sheltered housing and supported housing residents whilst achieving performance targets and maximising customer satisfaction, ensuring that all relevant policies and procedures are followed.
1. To carry out regular building inspections, identify elements of maintenance required and report repairs to the appropriate department.
2. To help maintain a high standard of cleanliness, safety and security within the building by carrying out regular checks (e.g. patrols and monitoring of CCTV, alarm testing) and maintaining accurate records (e.g. visitor log books, maintenance reporting, etc).
3. To direct service contractors as required, helping to ensure an efficient and cost effective service is delivered to residents and to the organisation as a whole.
4. To be a key holder for the building and to allow/supervise access as appropriate.
5. To assist the Housing Team with viewings and sign-ups.
6. To assist tenants to understand the housing management policies, for example where reporting of ASB would be appropriate
7. To regularly monitor the general safety and wellbeing of residents including sign-posting and referral of residents to support service services where appropriate.
8. To report any concerns relating to safeguarding of vulnerable people using the correct procedures.
9. To develop and maintain constructive relationships with residents, care and support providers, commissioning bodies and others from the wider community.
Knowledge and skills
Experience of a Customer facing role.
Experience of maintaining buildings health and safety requirements including regular inspections and monitoring.
Good level of computer literacy, able to utilise Word, Excel, Outlook and the internet to maximise the efficient use of resources
Experience of working with vulnerable people and community groups.
Full UK clean driving licence
Job tags
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