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Location

Norwich, Norfolk | United Kingdom

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Job description

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

• This position is Full Time Only and involves travel around the whole of Norfolk and part of Suffolk.

Job Title: Bailiff

Grade: AO

The key purpose of the role

Bailiffs are responsible for the enforcement of civil and possession judgements and for the service of various legal documents, such as divorce petitions and Court Orders. Bailiffs are required to travel to homes and businesses across the local and surrounding area, assess personal goods to secure payment for outstanding warrants and obtain possession of properties, where a Judge has ordered this, as well as dealing with other administrative duties.

This is a challenging role that will require the jobholder to deal with individuals who are in a vulnerable position and to solve problems by reference to comprehensive guidelines and instructions. Whilst the nature of the role means that bailiffs spend a proportion of the day working on their own, they are part of a wider team with management support to ensure that targets and standards are met.

Essential Skills and Criteria

• Excellent customer service skills,
• Ability to work with and learn new IT systems and devices,
• A valid driving licence

Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices.

Due to the nature of the work, there is no set working pattern, but you may be required to work some evenings and Saturday mornings as part of your working week.

Key responsibilities:

Duties may include:

• Removing goods where necessary to satisfy outstanding judgments and obtaining possession of properties where it has been so ordered.
• Completing related paperwork and accurately receipting monies received.
• Serving committal orders/warrants.
• Serving Court documents personally.
• Inputting data and responding to e-mails.
• Conveying prisoners to Court and attending in court when required.
• General administrative duties
• Processing of cash payments with regard to propriety and security of monies.
• Dealing with queries in person, by post and over the telephone.

Other duties

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

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Job tags

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Salary

£22.94k per annum