Location
Potters Bar, Hertfordshire | United Kingdom
Job description
Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.
Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.
Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.
Job Purpose
The role holder will develop a robust Data Governance Framework, which will embed data standards across CLUK, especially around the use of data for Finance, Customer and Marketing activity. Trusted data is a fundamental aspect of our data strategy.
The role will help to set up CLUK progress monitoring and reporting to ensure adherence to standards (Data roles, data governance maturity model, data governance steering committee and embedding change management), to allow the use of robust data empowering teams to maximise the value derived from their data. Reporting into the Head of Data and Insight, the role holder will look to plan and implement a focused, strategic data awareness culture. You will be responsible for expanding data awareness, data as a product and revenue growth through data usage.
You will work closely with the wider data team, to drive and deliver increases in data awareness and edication to promote a data driven & enriched data culture. Whilst Canada Life is in a transformation stage, you will combine strategic, creative and technical data governance skills to shape the future of CLUK data and drive the business forward. This is a hands-on technical role, at the start of an exciting expansion into data and analytics action.
The role holder will define our Data Governance technical capability, provide expert advice to the business on improving fulfilment of internal and external data policies and standards. This includes establishing strong knowledge-sharing practises and data quality management solutions. You will maintain the Data Issue & Risk Register for the D&I function, reporting progress against data quality metrics. You lead management at all levels on the journey to a high-quality governance environment, influencing up to the Exec, as well as influencing down to front line colleagues to achieve our required good outcomes.
The role holder will use matrix management to support the adherence of Data Governance standards, launching and maintaining standards for today's requirements and training for the future. You will work closely with Data Owners and Stewards to deeply understand opportunities and challenges, and engage them with a mix of education, inspiration and relevant information.
Duties/Responsibilities
- To lead / plan / deliver Data Governance Framework, embedding standards and controls for CLUK. Monitor progress and report on adherence. Maintain regular data audits, address potential issues and enhance data quality. Standards will cover Data Privacy, Security, Ownership and Stewardship.
- To input and support the development of data awareness training & education to promote a data driven & enriched data culture throughout CLUK. Promote data governance disciplines and internally educate the business on data management and data quality.
- To devise and implement actions with respect to internal and external data policies and standards, inclusive of customer, finance and marketing data usage.
- To establish strong knowledge-sharing practises and data quality management solutions.
- Lead management at all levels on the journey to a high-quality data governance environment, influencing up and down to achieve the required good customer and commercial outcomes.
Knowledge, Skills and Experience - Experience in a working in a Data Governance role, specifically in setting and monitoring data standards. Hands on experience in writing and rolling out common standards to enable shared data strategy across data domains.
- Experience in designing, implementing, and embedding a robust Data Governance Framework with associated activities and materials.
- Skilled in working with stakeholders at all levels to influence and gain buy-in.
- Extensive knowledge of data lineage, metadata management practices, master data management, with strong experience in the application of Data Quality dimensions to Data Quality management.
- Excellent influencer, with strong verbal and written communication skills, with a high standard in reviewing and finalising customer facing communications.
- Strong attention to detail and experience using insight to drive performance
- Good organisational and time-management skills and the ability to work well under pressure
- Be able to work as an individual contributor well as part of a small team.
- You are a strong team player, enjoying working collaboratively, asking questions, and understanding other perspectives whilst also taking ownership and working independently.
Qualifications - Experience with tools to help manage fine grained access controls
- Proficient in complex dataset management and high-level programming languages such as SQL
- Data visualisation tools (PowerBI, QlikSense or similar)
- Degree level education or equivalent
- Expertise in Data Management/Data Governance, with recognised industry qualification (e.g. Certified Data Management Professional CDMP)
Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development.
How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward.
We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop.
Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus.
"At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK
We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for.
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