Location
Watford, Hertfordshire | United Kingdom
Job description
- Annual Christmas Bonus equivalent to 1 week’s salary.
- Salary Sacrifice Pension Scheme all staff are auto enrolled (Employer: 5%; Employee: 3%) subject to eligibility.
- Private Medical Insurance following completion of 3 months service (this is a taxable benefit).
- Death in Service scheme cover (4x salary).
- Group Income Protection Scheme (non-contributory) following completion of 3 months service.
- Annual Leave will be 25 days per annum (pro rata). 3 days are normally taken at Christmas/New Year.
- Minimum requirement would be at least two days in Watford and one at any other office (Milton Keynes and London).
Great opportunity to join a leading company and assist the Technology team in helping to grow the firm. You will be working closely with management to improve and evolve technology solutions.
Key Responsibilities as 2nd Line IT Support:
- Collaborate with 1st Line and management to ensure seamless issue resolution.
- Install, configure, and maintain computer systems and applications.
- Document and share troubleshooting steps, issue resolutions and knowledge with colleagues.
- Software and systems testing.
- Troubleshoot and resolve software and network issues.
- Work closely with IT professionals to identify and implement solutions.
Key Requirements:
IT Requirements
- Windows desktop, server management and common business applications.
- Server management.
- Active Directory and Group Policy.
- PowerShell.
- Understanding of network concepts and protocols.
- Not essential but knowledge of Virtual Desktop environment would be beneficial.
General Requirements
- Good verbal and face-to-face communication.
- Ability to work as part of our team and independently.
- Manage workload and prioritise efficiently.
- Excellent ability to diagnose and troubleshoot hardware & software issues.
- Ability to learn new software efficiently.
- Ability to research and provide ideas to benefit the firm.
Disclaimer: Due to the high amount of interest that we receive for each of our roles, unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants within 14 days then unfortunately you have not been shortlisted for this role.
Closing date for applications: March 19, 2024
Apply for this job
2nd Line IT Support
Location: Watford
Permanent Full Time
Salary: £
Benefits:
- Annual Christmas Bonus equivalent to 1 week’s salary.
- Salary Sacrifice Pension Scheme all staff are auto enrolled (Employer: 5%; Employee: 3%) subject to eligibility.
- Private Medical Insurance following completion of 3 months service (this is a taxable benefit).
- Death in Service scheme cover (4x salary).
- Group Income Protection Scheme (non-contributory) following completion of 3 months service.
- Annual Leave will be 25 days per annum (pro rata). 3 days are normally taken at Christmas/New Year.
- Minimum requirement would be at least two days in Watford and one at any other office (Milton Keynes and London).
Great opportunity to join a leading company and assist the Technology team in helping to grow the firm. You will be working closely with management to improve and evolve technology solutions.
Key Responsibilities as 2nd Line IT Support:
- Collaborate with 1st Line and management to ensure seamless issue resolution.
- Install, configure, and maintain computer systems and applications.
- Document and share troubleshooting steps, issue resolutions and knowledge with colleagues.
- Software and systems testing.
- Troubleshoot and resolve software and network issues.
- Work closely with IT professionals to identify and implement solutions.
Key Requirements:
IT Requirements
- Windows desktop, server management and common business applications.
- Server management.
- Active Directory and Group Policy.
- Microsoft Stack, Azure, Intune, Exchange, O365, SharePoint, Teams.
- PowerShell.
- Software deployment.
- Understanding of network concepts and protocols.
- Not essential but knowledge of Virtual Desktop environment would be beneficial.
General Requirements
- Good verbal and face-to-face communication.
- Ability to work as part of our team and independently.
- Manage workload and prioritise efficiently.
- Excellent ability to diagnose and troubleshoot hardware & software issues.
- Ability to learn new software efficiently.
- Ability to research and provide ideas to benefit the firm.
Disclaimer: Due to the high amount of interest that we receive for each of our roles, unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants within 14 days then unfortunately you have not been shortlisted for this role.
Closing date for applications: March 19, 2024
Apply for this job
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Contact Info
Head Office: Carlton Recruitment Solutions Ltd Global House, 1 Ashley Avenue, Epsom,
Surrey KT18 5AD
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