Field Service Engineer (mIfId) North London/Hertfordshire
Location
Bisley, Gloucestershire | United Kingdom
Job description
For more than 30 years, we have been developing cutting-edge science and technology to empower biomedical research and personalized medicine. We combine excellence from more than 60 disciplines in natural sciences, engineering, and informatics to make a significant contribution to biomedical sciences. We encourage a creative working environment driven by pioneering spirit – to seek new horizons – boldly envisioning the future and turning it into reality. Today, more than 4,900 experts from over 50 countries contribute to our sustainable success.
Job Description
If you are passionate about working for a company that is innovative and provides cutting-edge scientific solutions, then join us! Our client base is diverse - we work with hospitals, universities, research institutes and pharmaceutical companies
- Your role is to deliver outstanding service and support to our instruments and customers. This includes performing preventative maintenance, safety repairs, installations, upgrades, and instrument
qualifications
such as IQ/OQ. - You will also resolve issues through hardware and software troubleshooting. Communication with customers will be via email and telephone to ensure resolution and follow-up, with a focus on customer satisfaction.
- You will be responsible for maintaining accurate logs of equipment performance data, service records and spare parts stock.
- You will work with colleagues in the wider UK Sales Team to ensure the needs of the customer are met.
Qualifications
- To qualify for this role, you have a HND in Engineering or in a comparable field, as well as at least 2 years of experience in equipment support for biotec instrumentation, field service repair, fluid control systems and system-level electrical/mechanical troubleshooting.
- This role requires excellent computer networking, troubleshooting, and communication skills.
- Experience with flow cytometry and/or laser, or imaging systems is desirable but not essential.
- The ideal candidate should be self-motivated and able to travel up to 80% of their working time, including occasional international travel.
- The preferred location for this role is North London/Hertfordshire.
Further informations
For this role we offer an attractive salary, OTE bonus scheme and employee benefits and company car. Manual UK driving license required.
Additional Information
What we offer
- Diversity: International teams and cross-border intercultural communication
- Room for creativity: It’s the most clever solution that we always strive for
- Miltenyi University: A clever mind never stops learning, take advantage of our inhouse Training Academy
Contact us
If you have the skills and
qualifications
for this position, please use the link to send us your details (application letter, curriculum vitae, references and certificates). Please give us some idea of when you can start and the kind of salary you are looking for, outlining the reasons you have made this application.
Job tags
Salary
