HISTORIC ENGLAND
Location
Shropshire | United Kingdom
Job description
As Engagement Officer you will use your passion, creativity and organisational skills to work closely with the Head of Visitor Experience to lead on the delivery of the Activity Plan with a strong learning offer and outreach programme which has community engagement and participation at its core. You will work closely with the Visitor Experience Manager on the delivery of the activities and events programme at the site, co-creating engagement opportunities and activities with communities as much as possible to ensure an audience-led approach. You will also support the site to increase audience numbers and reach, ensuring that core and priority target audience groups are fully engaged through the offer (these include local residents and young people).
You will be part of and work with a small staff team, and a large pool of volunteers. You will be proactive, creative, and target-driven, optimising every opportunity to engage with audiences and to generate income to achieve site performance targets. You will be enthusiastic and innovative, finding new ways to promote the activities and offers in ways that are inclusive to all, and ensuring that all who visit and take part in activities have an exceptional experience. The role is fixed term contract until 31 March 2025 with a possibility of extension after this. The role is 37 hours per week and will be site-based, although hybrid working will be considered. It will include some weekend and occasional evening work within contracted hours. Annual leave is 25 days plus bank holidays (some to be taken in lieu). Appointment will be subject to a successful DBS check. What you will be doing Managing the delivery of the Activity Plan to ensure all activities are fully developed, planned, delivered and evaluated on time and within budget. Ensuring that The National Lottery Heritage Fund are engaged and informed on the progress against the Activity Plan and its targets, working with the Visitor Experience team and Historic England team to collate reports. Liaising, booking and working with partners and stakeholders, including volunteers, where necessary to assist the development and delivery of activities and events. Building sustainable ways of delivering activities for the future, maximising the value for participants as well as the organisation and partners. Ensuring diversity within the content, audiences and delivery for all activities both onsite, through e-learning, digital resources and through outreach making the offer inclusive to all. Creating and organising resources to assist the delivery of the programmes. Ensuring that the public offer is coherent and distinctive, appealing to increasingly broad audiences and with a strong public and critical response and reinforcing the unique Shrewsbury Flaxmill Maltings heritage. Ensuring learning and participation to develop initiatives which align with the interpretation and wider site / area connections. Planning, developing and testing ideas with the local community and target audiences. Ensuring that expenditure on activities is controlled within approved budgets. Working with the Visitor Experience Manager to ensure that appropriate staff and volunteer resource, and site spaces, are available to assist the delivery of the activity programme. Working with Historic England to identify and apply for funding to assist ongoing delivery of the activities programme. Champion and promote the activities programme at Shrewsbury Flaxmill Maltings through ongoing dialogue with funders, stakeholders and delivery partners. Liaising with partnership organisations to ensure development and delivery sessions and full project details are relayed and established efficiently and collaboratively. Working alongside Visitor Experience team colleagues and the Historic England Marketing and Communication team to ensure activities and events are appropriately marketed (using social media, website, PR, etc) to ensure wide visibility to the public, including developing and uploading marketing and communications content yourself as and when required. Gathering relevant information and feed this into the ongoing evaluation of the project. Ensuring that all activities delivered are done so in accordance with the organisation’s policies and procedures around key areas, including but not restricted to fire safety, safeguarding, first aid, incident reporting, risk management and GDPR. You will also be expected to undertake any other reasonable duties commensurate with the grade and competencies required of the post requested by line management. Who we are looking for Have a good knowledge and comprehension of effective community engagement Be able to plan and safely deliver activities aimed at engaging the community and diversifying audiences Be experienced in developing and maintaining effective partnerships with internal and external stakeholders, such as staff, volunteers, and funding bodies, schools and community groups Be experienced in delivering to targets and reporting Be enthusiastic, positive and have a solution-driven approach to achieve tangible results How to apply Please send a copy of your CV and a covering letter explaining how you meet the requirements of the role to [email protected] by 11.59pm on 18 March 2024. Please note you are not required to complete the Historic England Applied Recruitment forms. Interviews are due to take place on Thursday 28 March 2024. If you have any questions about the role, please contact Simon Cranmer: [email protected] To find out more about Shrewsbury Flaxmill Maltings visit: Please follow the link for a full copy of the Job Description -Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .
Job tags
Salary
£24.72k per annum
