Location
Edinburgh | United Kingdom
Job description
Job Title: IT Specialist
Location: Office-based, with work across all campuses and potentially in offices/common areas at student residences (close to Merchiston campus)
Duration: ASAP - End of June
Rate: £200/day
Hours: Standard 35-hour week, core hours 08:45-16:45 with a one-hour lunch break
Duties:
- Migration of workstation/desktop PCs to docking solution setups, including unboxing, building, testing, and asset registering.
- Liaison with users to assist in coordinating these works.
- Processing existing IT equipment as necessary for disposal or reuse, including any administrative and physical work required.
- Deploying new and reused user devices.
- Audit of hardware assets and updating of asset register.
- Working as part of the existing Information Services AV & Learning Spaces team.
- Access to appropriate systems, tools, and equipment provided for use by the interim workers.
Skills/Experience:
- Experience in installation, maintenance, testing, and troubleshooting of IT Technology.
- Practical experience in a customer support environment providing technical solutions.
- Knowledge and understanding of desktop computers, laptops, printers, and software.
- Ability to work with internal and external colleagues such as estates and facilities, suppliers, building trades, and other stakeholders.
- Strong verbal and written communication skills.
- Strong customer focus, demonstrating good listening techniques and interpreting requirements accurately.
- Ability to update technical documents accurately.
- Practical IT skills, including knowledge of Windows operating systems, computer applications, internet, and digital information services.
- Ability to work calmly and systematically in a busy environment, prioritizing work and meeting deadlines.
- Good problem-solving and analytical skills.
- Experience with configuring and supporting Mac operating systems, structured cabling, related network technologies, laptop docking solutions, and audio-visual installations.
If you have the required skills and experience and are interested in this opportunity, please apply with your CV on this advert.
Job tags
Salary
£200 per day
